Submitted Ticket

[OctaviaDaVinci 0]

How long does it usually take for a submitted ticket to be answered?

[LittleMe Jewell 37,484]

1 minute ago, OctaviaDaVinci said:

How long does it usually take for a submitted ticket to be answered?

Depends on what it is about -- anywhere from minutes to days, a week or more.

[Rolig Loon 27,077]

1 hour ago, LittleMe Jewell said:

Depends on what it is about -- anywhere from minutes to days, a week or more.

If it's a straightforward life and death question ("My region is off line!"), it usually takes a half hour or less.  If it's a poorly phrased question ("Why doesn't anything work?"), it could take ages.  If you are a Premium member, your best approach is to contact Live Chat during working hours.