when trying log on on firestorm i keep getting the message viewer+failed+to+find+localization+and+ui+files even after re installing

[yazzser Bailey]

even after re downloading i still keep getting viewer+failed+to+find+localization+and+ui+files

 

[Lindal Kidd]

Did you do a clean reinstall?  See here for the procedure.  https://wiki.firestormviewer.org/fs_clean_install

If you've already done that, you'd have a better chance of getting help by asking in the in-world Firestorm support forum.

[Nalates Urriah]

Lindal means this group: secondlife:///app/group/3a1be8d4-01f3-bc1a-2703-442f0cc8f2dd/about (SLURL) Paste this in your browser or viewer's address bar and it will bring up the group.

Joining is free.

[Grumpity Linden]

There's a massive outage across the internets right now.  It may not be due to your viewer install at all.  See https://status.secondlifegrid.net/ for updates. 

[RoseyShayeDeRavyn Aeon]

Oh, so this massive outage are probably the reason for my troubles too? I can't log on with this account or my two others and respectively viewers.

[Nalates Urriah]

Possibly. About the time we were making these posts there were 300+/- significant outages. I couldn't login either. 8 hours later I can.

Before you start looking to rip the Internet cable out of you yard and replace it or buy a new computer, check the Grid Status. 

See Incident Report - Apparently the grid was starting to come up about 3:30 PM SLT/PST.