Problem with maturity Rating

[zzpopzz]

I have problem with my maturity rating

I can't teleport to anywhere even the place for teen and kids, it show my maturity rating "you're not allowed in that region due to your maturity rating"!!!

How can I fix it

[Storm Clarence]

In your preferences you can add mature to your rating.  Preferences>general>rating

[LoveAngeL Lyre]

Hello zzpozz. Did you get age verification? Are you "Age Verified" ?

 

https://secondlife.com/my/account/verification.php

[zzpopzz]

I've try the Age Verified but I've tried many times, it doesn't work "Age Verifield Failed"

[valerie Inshan]

Did you went through the age verification process? (on your dashboard > account > age verification)

Read more here :

http://community.secondlife.com/t5/English-Knowledge-Base/Age-verification/ta-p/700021

and about maturity ratings:

http://community.secondlife.com/t5/English-Knowledge-Base/Maturity-ratings/ta-p/700119

[LoveAngeL Lyre]

That's why you haven't access in adult regions. If you joined in SL being under 18 and you just turned 18 the system can't recognized you as an adult. It is recommended in that occasion to submit a ticket about that: https://support.secondlife.com/create-case/

Alternatively you can have a "Payment Info on File" and become an Account Verified. That way you will have access in most of adult places except of the estate owner restricts the access only to residents who are verified with age verification.

[Luc Starsider]

The fact you can not tp to anywhere even teens and kids can go- as in 'General' rated places - would basically means you can not tp anywhere. Is this the case? Or is the problem that you can't tp to anywhere 'Mature' and 'Adult'? In the latter case, what the other ones says should help you on the way.

 

- Luc -

[zzpopzz]

I can't tp to all of the Mature and Aldult and some General too

[zzpopzz]

I tried Age verification many times but they're all failed

[Storm Clarence]

Have you adjusted your preference settings yet -and relog?

[Peewee Musytari]

Are you under 18?

If so you are restricted until you turn 18 so that would explain why your cannot TP anywhere.