Why won't voice chat work in my Phoenix Viewer?

[ChrisCruize]

Im using Phoenix, but I've never had this problem.. voice chat always works..  but when I go to the preferences tab and open all that up and go to voice chat, its all greyed out and tells me its not available.. even at info hubs where they have voice chat.. same thing..

 

I checked my firewall settings first, and they are set to allow it 

 

What else could it be?

 

 

EDIT:  I logged in on V2 and its working fine.   On Phoenix, it will not even let me enable voice chat.. the whole voice chat tab in preferences is greyed out and says voice chat is not available....

[LoveAngeL Lyre]

Hello Chris. Did you try Phoenix Support, Phoenix Viewer Wiki Voice Related ?

 

[ChrisCruize]

Thanks

[LoveAngeL Lyre]

You welcome Chris