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SilverienaWindren

Home in Sario - Having Issues

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Hello,

Not sure if there is another thread like this if there is something simular, sorry to create this one, however, having issues with my Linden home in Sario, when I click on the mailbox I get this https://gyazo.com/b99b5fa1bd61e7a575cf8aae28e7a584

and when I press 'ok' I get this https://gyazo.com/6daacf63de4aae1313f8efe17ac11e8d

I -do- wait 30 seconds but nothing happens, I wanted to changed my home look to a different one on the same spot like before, question is...anyone else have had this issue too?

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Try resetting the controller (mailbox) by clicking on it and holding down for a few seconds. If that doesn't do the trick, wait till Live Chat support is open tomorrow, and contact LL that way for help. (Chat is faster than filing a ticket.)

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I have not seen that message, I have read about similar issues.

 

Try reset the mailbox yourself first and if that does not work, send a ticket for support.

If you have never filed a ticket, it is clearly explained a bit down in this thread:

 

 

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It sounds like you need to put in a support ticket. https://lindenlab.freshdesk.com/support/tickets/new 

As a premium member you can reach live chat usually before 6 p.m. SLT. Tickets are resolved pretty quickly, though. I happened to contact live chat right when it closed shortly after 6. A Linden converted my chat into a ticket and reached out the next morning. That's why I advocate putting in a ticket after hours.

 

 

 

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When that happens and you don't get all the menu options the mailbox script needs reset, which residents can do by clicking and holding it a few seconds. If you get the menu but a house will not rez then the actual house rezzer most likely needs to be reset for the region, which only Moles or Lindens can do. 

  • Thanks 6

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