Question about minimum BOM requirements.

[Rhonda Huntress]

I think I know the answer but ... if someone is seeing the block colors with words on BOM avatars, that's all because they do not have a BOM enabled viewer, correct?  There's no other settings that need to be toggled?  I know hardware skinning is needed to see mesh correctly to start with but I am talking about seeing the magic texture instead of the system rendered textures.

If it is all up to the viewer, is there a minimal hardware requirement?

I am trying to help someone who says she is using the newest FS viewer but still sees the colored blocks.

[Lindal Kidd]

Have her go to "Help/About Firestorm".  is the version listed 6.3.2.58052?  If not, she doesn't have the BoM version of Firestorm.

[Maitimo]

1 hour ago, Rhonda Huntress said:

I think I know the answer but ... if someone is seeing the block colors with words on BOM avatars, that's all because they do not have a BOM enabled viewer, correct?  There's no other settings that need to be toggled?  I know hardware skinning is needed to see mesh correctly to start with but I am talking about seeing the magic texture instead of the system rendered textures.

If it is all up to the viewer, is there a minimal hardware requirement?

I am trying to help someone who says she is using the newest FS viewer but still sees the colored blocks.

You are correct. If she is seeing this, she does NOT have the latest viewer. There is nothing to click or toggle to "turn it on". You either have the latest version installed, or you don't. As far as I know, there's no additional external hardware requirement.

55 minutes ago, Lindal Kidd said:

Have her go to "Help/About Firestorm".  is the version listed 6.3.2.58052?  If not, she doesn't have the BoM version of Firestorm.

The version installed is also displayed in the viewer's top bar, no need to go into Help/About

Edited February 27, 2020 by Matty Luminos

[Rhonda Huntress]

Thanks.  She is going to do a clean reinstall with the latest build.  That should fix the problems.