Second life keeps force-quitting me

[Milly MacIntyre]

hi there,

Have temporarily moved in with my parents and while SL log in was fine for a couple of days, it now keeps force-quitting me. It lets me log on but after a few minutes I get that greyed screen with the pop-up to view instant messages or quit.

I wondered at first if it might be data usage limits on my parents' internet but my mum assures me she is signed up for unlimited internet usage.

I use Firestorm viewer, but tried Catznip to check if it was a viewer problem but the same occurred. I was able to stay logged in using the text based Metabolt viewer.

Any ideas anyone please?

[Rolig Loon]

Ir sounds very much like an Internet connection issue. Often the problem has nothing to do with the speed of the connection, but with its stability.  Unlike games that you may have played on-line, and very much unlike watching YouTube videos or surfing the Web, your connection with Second Life depends on exchanging data between the SL servers and your viewer in 45 frames per second.  The servers and your viewer need to remain perfectly in sync or the connection is terminated.

The problem can often be traced to your modem or router.  Try unplugging both from the power for at least a full minute and then plugging them back in and restarting everything.  That will re-initialize all the equipment on your end and will force the router and modem to establish a clean connection to the outside world.  You should count on restarting that equipment a couple of times a month -- more frequently if the equipment is more than a year or two old.  You should also avoid using a wifi connection if you can.  Linden Lab neither recommends nor supports wifi, which can often be vulnerable to interference from nearby electrical equipment -- even fluorescent light fixtures.  Manyb SL residents have no trouble at all with wifi, but if your connection is already unstable, wifi can certainly make it worse.

[Milly MacIntyre]

6 minutes ago, Rolig Loon said:

Ir sounds very much like an Internet connection issue. Often the problem has nothing to do with the speed of the connection, but with its stability.  Unlike games that you may have played on-line, and very much unlike watching YouTube videos or surfing the Web, your connection with Second Life depends on exchanging data between the SL servers and your viewer in 45 frames per second.  The servers and your viewer need to remain perfectly in sync or the connection is terminated.

The problem can often be traced to your modem or router.  Try unplugging both from the power for at least a full minute and then plugging them back in and restarting everything.  That will re-initialize all the equipment on your end and will force the router and modem to establish a clean connection to the outside world.  You should count on restarting that equipment a couple of times a month -- more frequently if the equipment is more than a year or two old.  You should also avoid using a wifi connection if you can.  Linden Lab neither recommends nor supports wifi, which can often be vulnerable to interference from nearby electrical equipment -- even fluorescent light fixtures.  Manyb SL residents have no trouble at all with wifi, but if your connection is already unstable, wifi can certainly make it worse.

Thanks I'll try that!

[Nalates Urriah]

The step by step for finding the connection issue is here http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

[Milly MacIntyre]

37 minutes ago, Nalates Urriah said:

The step by step for finding the connection issue is here http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

thanks Nalates!