Jira Help (Marketplace Requests)

[Charlotte Bartlett]

I am not really very experienced or good with Jira.  I wondrered if anybody could help me?   I put this in the merchants forum as the actual request is relating to Marketplace for Merchants so was hoping some of you may have some experience when you raised requests on Jira.

I raised https://jira.secondlife.com/browse/BUG-228041

Dan Linden closed it as he said it was a duplicate of 

https://jira.secondlife.com/browse/BUG-227977

The scope of mine is significantly deeper and actually different as I wrote it - but they are definitely linked as in they are asking for changes with similar areas of marketplace functionality.

I had 92 watchers on the one I wrote, so a few questions

1 - Do the people watching the closed one get updated on the one they kept open and linked to it?   Or do they have to go in and watch that one too?  Do you have to go in and manually keep an eye on your dashboard or does it fire off an email to you if something changes?   

2 - has anybody had any experience with LL's approach to then defining the scope of a change - I am wondering if they ignore the closed request or take into account any of the elements in it that are not included in the other request.   

3 - I have no idea how to add a comment to the one ending 977 to ask them to consider the scope that is not duplicated - is that restricted to key people etc?  Or is it bad etiquette to do that as it's somebody else's request and the fact LL closed mine means all requirements I wrote in it are out of scope (they differ from the duplicate substantially)?   I suspect I went too far into asking for the unachievable ha so the cost/benefit wouldn't stack up for them to do it.  Who is to say my idea was any good (It probably wasn't) so the fact they closed it means in reality nothing can be considered from it.

Sorry it's made me realise how clueless I am with these things, and now feel a bit silly!     

Thanks

Edited January 29, 2020 by Charlotte Bartlett
typo

[Pamela Galli]

41 minutes ago, Charlotte Bartlett said:

I am not really very experienced or good with Jira.  I wondrered if anybody could help me?   I put this in the merchants forum as the actual request is relating to Marketplace for Merchants so was hoping some of you may have some experience when you raised requests on Jira.

I raised https://jira.secondlife.com/browse/BUG-228041

Dan Linden closed it as he said it was a duplicate of 

https://jira.secondlife.com/browse/BUG-227977

The scope of mine is significantly deeper and actually different as I wrote it - but they are definitely linked as in they are asking for changes with similar areas of marketplace functionality.

I had 92 watchers on the one I wrote, so a few questions

1 - Do the people watching the closed one get updated on the one they kept open and linked to it?   Or do they have to go in and watch that one too?  Do you have to go in and manually keep an eye on your dashboard or does it fire off an email to you if something changes?   

2 - has anybody had any experience with LL's approach to then defining the scope of a change - I am wondering if they ignore the closed request or take into account any of the elements in it that are not included in the other request.   

3 - I have no idea how to add a comment to the one ending 977 to ask them to consider the scope that is not duplicated - is that restricted to key people etc?  Or is it bad etiquette to do that as it's somebody else's request and the fact LL closed mine means all requirements I wrote in it are out of scope (they differ from the duplicate substantially)?   I suspect I went too far into asking for the unachievable ha so the cost/benefit wouldn't stack up for them to do it.  Who is to say my idea was any good (It probably wasn't) so the fact they closed it means in reality nothing can be considered from it.

Sorry it's made me realise how clueless I am with these things, and now feel a bit silly!     

Thanks

Charlotte, I would contact Whirly. She has memorized the entire JIRA 😀

[Charlotte Bartlett]

1 hour ago, Pamela Galli said:

Charlotte, I would contact Whirly. She has memorized the entire JIRA 😀

oh great idea - thanks Pam!!!!