My folders are empty?

[Izibod]

 

Hey guys! Just wondering if anyone else had this issue? I have had this issue for a while now and i thought clearing cache would solve it but it hasn't. How does one get their items back before redelivering each and every single item? This folder had some stuff from way back in 2012 and I'm so sad seeing it empty. Would love input, thanks!

[MoiraKathleen]

Have you tried the troubleshooting items on Firestorm viewer's support site - https://wiki.firestormviewer.org/fs_missing_inventory

It's a pretty comprehensive list, and often one of the things on there will fix the problem.  (Most of the things can be done whether you use the Firestorm viewer or not - if you don't, there may be some differences in file path locations, but it should be pretty easy to figure out.).