Maturity Ratings

[Pumpkin Wumpkins]

Alright, so! I have been on SL for about 10 months or so, and when I registered I signed up with my correct birthdate. At that point, I was 17. I turned 18 on the 28th of December, and have already tried contacting SL support, but have yet to get a response. I'm assuming it's with all the holidays, but I can't be certain. I wanted to know if there's anything I can possibly do to finally be able to update my maturity ratings, or if its simply a waiting game at this point. Thanks!

[IntrovertBV]

I assume that you can't access some places, so try to check your viewer preferences

https://gyazo.com/10b3be2c60b1220ef17025c5258cda2e

[Pumpkin Wumpkins]

9 minutes ago, IntrovertBV said:

I assume that you can't access some places, so try to check your viewer preferences

https://gyazo.com/10b3be2c60b1220ef17025c5258cda2e

I suppose this should have been noted in my original post, but when I try to change my viewer preferences, it won't let me. The box is grayed out and unable to be changed. 

[IntrovertBV]

Then submit a ticket if you haven't yet

it may take a few hours to solve your issue

https://lindenlab.freshdesk.com/support/tickets/new

[Pumpkin Wumpkins]

I've already submitted a ticket. I did so on Sunday. I'm wondering if there's any way around doing all of that as I haven't received a response from LL yet. 

[IntrovertBV]

4 hours ago, LuxxyLuxxy said:

I've already submitted a ticket. I did so on Sunday. I'm wondering if there's any way around doing all of that as I haven't received a response from LL yet. 

Idk if there are any other ways tbh😡😞

Edited January 1, 2020 by IntrovertBV

[bigmoe Whitfield]

Yeah you'll have to wait for some one at LL to look at hte ticket and it being a holiday,  you might not get help until some one see's it in their queue.

 

Scheduled - Phone and chat support will be unavailable Wednesday, January 1st, 2020. Ticket submissions will still be available at this time.

 

So there could be hope, just wait and be patient, since this is a small company with a small support staff

[Pumpkin Wumpkins]

12 hours ago, bigmoe Whitfield said:

Yeah you'll have to wait for some one at LL to look at hte ticket and it being a holiday,  you might not get help until some one see's it in their queue.

 

Scheduled - Phone and chat support will be unavailable Wednesday, January 1st, 2020. Ticket submissions will still be available at this time.

 

So there could be hope, just wait and be patient, since this is a small company with a small support staff

I thought that may be the case. I'll just see what happens over the next few days! Thank you both for your input, and have a very happy new year!