Next sim seems offline

[White Hyacinth]

We like to travel and explore a lot in Second Life.

Often we are following a (rail) road that seems to go off the "edge of the world".

Yes, the next sim is offline you will say. But no: other avatars, who travel with us CAN see the next sim!

If you do go into a sim you cannot see, you are sure to crash.

In your web browser you can press F5 to attempt a reload. But what can we do in SL?

 

[animats]

Actually, if you go into a sim you cannot see, you will either enter or bounce off the boundary.

There is a known bug in SL where diagonally adjacent sims become invisible. This can be fixed by having the sim involved restarted, which you can ask Linden Lab support to do. They don't have a system for detecting this automatically; someone has to ask.

[White Hyacinth]

Thanks for your reply animats,

 

we really experience something different from what your are describing.

We DO crash when we walk into the non-visible sim.

We log in every day for about one hour and we experience crashes like this about 50% of the time.

Sometimes it happens to me, sometimes to my friend.

I live in the Netherlands and he lives in Brazil. So we have totally different Internet paths from the servers to our homes.

We both use the Firestorm client.

Is there any way we can force a reload of the world around us?

Best regards,

White

 

[Nalates Urriah]

Region restarts are a support or region owner triggered thing on the server side. Anyone can report a down region. The Lab is good at quickly restarting reported regions.

On the client side there is not much to be done. But, there are somethings you can try. One is, move to another region then see how the problem region is responding. You have 7 options unless the problem region is at the edge of a 'continent'.

Teleport away from the area, like TP home. Then give it a minute and teleport back. See if the problem region is still a problem.

Often relogging will clear the problem.

If you have a snowball gun, try shooting snowballs into the problem region. You might get the inter region connection working.

Open your mini-map. Scale it so you can see 9 or more regions. Often problem regions will show with red shading. Your Draw Distance will affect how much you can see in the mini-map. This gives you a clue to avoid the region.

As you run through these steps keep in mind filing a bug report. If all is failing file a bug report in the SL JIRA.

[Lindal Kidd]

Shooting snowballs...now that is a problem-solving technique you just don't see every day.