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somazT

sim10291.agni.lindenlab.com ping time is high even with high speed 100MBPS

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Hi,
It seems that even with my high-speed broadband of 100 mbps, I try to login to SL, I get kicked out after 3-4 minutes. It happens independent of me being in any location in SL. What I have observed is the ping rate from firestrom/ SL viewer says it is above 600ms. But from Terminal is says the ping time is around 300ms all the time Please refer to the screenshots attached. Do you have any idea how to get it to work it back. Below are the ping statistics from terminal. I can see sometimes it takes more than 300ms server to respond.

 

 

ping sim10291.agni.lindenlab.com

PING sim10291.agni.lindenlab.com (216.82.50.13): 56 data bytes

64 bytes from 216.82.50.13: icmp_seq=0 ttl=49 time=287.109 ms

64 bytes from 216.82.50.13: icmp_seq=1 ttl=49 time=286.667 ms

64 bytes from 216.82.50.13: icmp_seq=2 ttl=49 time=286.923 ms

64 bytes from 216.82.50.13: icmp_seq=3 ttl=49 time=286.980 ms

64 bytes from 216.82.50.13: icmp_seq=4 ttl=49 time=286.245 ms

64 bytes from 216.82.50.13: icmp_seq=5 ttl=49 time=280.403 ms

64 bytes from 216.82.50.13: icmp_seq=6 ttl=49 time=280.701 ms

64 bytes from 216.82.50.13: icmp_seq=7 ttl=49 time=280.199 ms

64 bytes from 216.82.50.13: icmp_seq=8 ttl=49 time=280.649 ms

64 bytes from 216.82.50.13: icmp_seq=9 ttl=49 time=341.514 ms

64 bytes from 216.82.50.13: icmp_seq=10 ttl=49 time=280.515 ms

64 bytes from 216.82.50.13: icmp_seq=11 ttl=49 time=280.682 ms

64 bytes from 216.82.50.13: icmp_seq=12 ttl=49 time=280.575 ms

64 bytes from 216.82.50.13: icmp_seq=13 ttl=49 time=279.830 ms

64 bytes from 216.82.50.13: icmp_seq=14 ttl=49 time=281.090 ms

64 bytes from 216.82.50.13: icmp_seq=15 ttl=49 time=284.893 ms

64 bytes from 216.82.50.13: icmp_seq=16 ttl=49 time=280.493 ms

64 bytes from 216.82.50.13: icmp_seq=17 ttl=49 time=281.629 ms

64 bytes from 216.82.50.13: icmp_seq=18 ttl=49 time=280.869 ms

64 bytes from 216.82.50.13: icmp_seq=19 ttl=49 time=280.672 ms

64 bytes from 216.82.50.13: icmp_seq=20 ttl=49 time=280.135 ms

^C

Screenshot 2019-12-17 at 7.00.24 AM.png

Edited by somazT

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The terminal ping times are misleading, they give no indication of how much else the region is having to send to your client, which the ping from the stats bar indicates.

There are other threads in this and other sub-forums about the problem.

ETA Please, try and keep to the ongoing topic in the technical thread. Having found you already posted the terminal pings in another sub-forum I have deleted my advice (which merely restated what others have already posted there) and added bold to a sentence above as an explanation for the edits.

Edited by Profaitchikenz Haiku
Mild Irritation

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@Monty Linden

Somaz has several other forum posts & a bug report on the JIRA, which gives more information about his problem, including his location.

BUG-228012 - I am getting logged out after Some time - I have high speed broadaband (100 mbps)
(location in attached image)

For the other forum posts: https://community.secondlife.com/profile/1510790-somazt/

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13 hours ago, Monty Linden said:

@somazT I'm curious what country you are located in?  280ms is an appalling ping time.  I'd expect that with Antarctica or .nz...

Only time I've ever had issues with high pings is when I was running hardware that was heavily heavily bottlenecked,  no matter the speed of my connection,  if the system was saturated it would throw me a highping, once I built a new system with the same connection, I dropped to around 45ms of ping.   Now not saying this is what is going on with the OP, but figured I'd chime in too as I remember crazy high pings myself.

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