I can't seem to reset my display name back to my username

[Fmeh Tagore]

When I click OK, it leaves me with this window, permanently.  Any ideas on what's going on?

[Orwar]

   It's weekend, SL is being slow and wonky. It might work tomorrow - and also, profile changes (especially name) can take several minutes before it 'kicks in'.

[Fmeh Tagore]

Alright thanks.  I hope it works by the time I start DJing again.

[Fmeh Tagore]

Unfortunately it's still happening today.

[ChinRey]

13 minutes ago, Fmeh Tagore said:

Unfortunately it's still happening today.

When was the last time changed your display name? I'm not sure but there may be a limit to how often you can do it.

Edited December 16, 2019 by ChinRey

[Selene Gregoire]

5 minutes ago, ChinRey said:

When was the last time changed your display name? I'm not sure but there may be a limit to how often you can do it.

Quote

You can change your display name once every seven days, but you can Reset it at any time, which makes it appear as your "classic" Second Life first name and last name, or your username.

To set or change your display name:

1. Log into Second Life.
2. In the Second Life Viewer, click Me > Profile... or  in the toolbar.
3. Click Edit Profile.
4. Click Display Name.
5. Type the desired display name in the field under New Display Name.
6. Type the name again to confirm.
7. Click Save.

Note: Changes to your display name may take up to 24 hours to propagate  throughout all of Second Life's systems.

 

[Fmeh Tagore]

8 minutes ago, ChinRey said:

When was the last time changed your display name? I'm not sure but there may be a limit to how often you can do it.

It's been over two years since I changed my display name.  As others have shown though, it's supposed to allow me to reset it back to my username at any time.

[SpiritSparrow Skydancer]

16 minutes ago, Fmeh Tagore said:

It's been over two years since I changed my display name.  As others have shown though, it's supposed to allow me to reset it back to my username at any time.

are you using invalid characters?

[Fmeh Tagore]

9 minutes ago, Tarina Sewell said:

are you using invalid characters?

No, I'm just trying to reset it back to my username, which is Fmeh Tagore.

[Fmeh Tagore]

I'm going to try just changing to just "Fmeh", and then see if it will let me reset it.  Nope, same problem.  At least I'm "Fmeh" now though.

Edited December 16, 2019 by Fmeh Tagore

[Fmeh Tagore]

I went premium and sent in a support ticket.

[Cindy Evanier]

4 hours ago, Fmeh Tagore said:

I went premium and sent in a support ticket.

You don't have to be premium to send in a support ticket.   You have to be premium to use live chat (which is only open during certain hours)  

[Fmeh Tagore]

1 hour ago, Cindy Evanier said:

You don't have to be premium to send in a support ticket.   You have to be premium to use live chat (which is only open during certain hours)  

Good to know for the future.

[Desiree Moonwinder]

There is a timing limit on how often you can change your display name, but there is no time limit on resetting it.  If you're still having trouble, you might try logging in with a different viewer.  Maybe the viewer you are using has a bug.