It says login failed,can not be accessed from the computer.

[gotmoved]

i need help.

[Irene Muni]

See that message and possible causes/solutions in this KB document: http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

[LoveAngeL Lyre]

Hello gotmoved. Have a look Here Good luck.

[gotmoved]

Thank you ,i'v already seen that but still have no idea how to work it out.

I am a beginner, dont know English too much,this is really difficult.

[Peewee Musytari]

If you are a Premium member you can go to LiveChat and ask them to unblock your computer. If you are a basic member you can try submitting a ticket on https://support.secondlife.com/create-case/  or emailing support@secondlife.com

[Venus Petrov]

Here are the remedies from the link LoveAngel posted:

If you're not sure why you can't log in, try the following general procedure:

 

Double-check your username and password. If you continue to receive an error message, try logging into the Second Life website. If you are unable to log into the website, the problem is likely to be your username or password. Follow the Forgot your login information? instructions on the website to reset your password.

Change your login location to a different region. See Changing your login location for more information on how to do this.

Restart your computer, modem, and router. When restarting, make sure to leave everything powered off for at least ten seconds before restarting. This step can often fix routing issues and other connection-related problems.

If you are still unable to log in, premium and Concierge Residents may contact customer support via live chat, support cases (tickets), or telephone.

 

 

[LoveAngeL Lyre]

Oh i am sorry about that gotmoved. Just now i saw your comment. I hope the posts of Venus and Peewee to help you more. You can use also a Translator. Ok the translation is no the best but i think if you have difficulties to understand what we type, it will be useful.