Merchants are also teachers

[Rya Nitely]

unlike other sites that take 30%.

Merchants are also teachers/SL support, and this isn't easy. It takes time. And time is money....well, very little and getting less and less, but still

Hi Rya
Hi Sofie

sorry bother you
but i buy a item on marketplace and not received it

No bother
do you know you can redeliver yourself now?

oh i was not know
on the site?

go to My account
order history
and redeliver item
just try that so next time you know how.  if you can't do it I will

ok let see

 your account you mean store on marketplace?
sorry i dont find it there

did you find My Account?
Just click on your name

i am there yes

click on your name at the top
do you see your name at the top
it says Welcome, Sofie ..... click your name there

aff dumb sofie
sorry it bc english is not my first language
i find it

My account
redeliver

ok ok i get it
haha

 you got it?

 thank you for the lesson
 now i know

 and now you can do it all the time
with copy items

is nice i will look there what i have and dont see a long time

 unless merchant disables that feature
 but most times

236 pages
omg
thank you Rya 

hehe bye now

 

LL, could you please take it into account next time you think we're getting too good a deal. This should be your role, but it ends up being ours. Just one example of many.

[Pamela Galli]

Exactly, and I have emphasized this many times. 80% of my support has nothing to do with my products, but teaching basic SL skills. I often check Rez dates and am just gobsmacked when I discover the person has been in SL for five years.

[Paul Hexem]

"Your item changes when I zoom out."

"I can't wear this script, it doesn't work!"

"When I tried to rez this texture, it broke the floor of my house!"

"Your security system is a scam, it doesn't work on my friend's land."

I assume with the MP tax increase, LL will be happy to have someone from their customer support log in and teach these people about level of detail, item inventories, object faces, and group land after I tell them to file a support ticket, right?

[Luna Bliss]

Someone messaged me about a cave home I'd created with a door-hatch on it.  They wanted to place the cave home underwater and asked if it would keep the water out.

I said that all my caves were air-tight.