Lindens Grumpity Linden Posted December 3, 2019 Lindens Share Posted December 3, 2019 We know the problem of automatically unlisting some marketplace items due to matches against a filter of banned or copyrighted terms has been a significant issue, especially recently. Some people have even had the awful experience of having entire stores delisted. As we mentioned earlier, this was primarily due to an overly aggressive matching system which flagged items that appeared “similar enough” in an unexpected way. We've been working on addressing this issue and have recently deployed some changes which should alleviate (though not entirely remove) these problems going forward. In particular, we have made improvements to the matching system to make it better adhere to the intended outcome. We have additional work in progress to enhance the enforcement mechanism in the future, so that we are able to consistently protect unintended matches from unlisting. It’s really quite unfortunate that we have to talk about this process in such a roundabout way. We hate that we can't give you all the details! Unfortunately, due to the abuse potential, we have to stay vague. If you find that your legitimate items have been unlisted, please contact our Support Team for assistance. The best place to do so is: contact support. We really are sorry about all the frustration this issue has caused. 4 7 Link to comment Share on other sites More sharing options...
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