Owvin Kawanishi Posted November 11, 2019 Share Posted November 11, 2019 When I tried to bring up in-viewer help in the Second Life viewer, it caused the following message: "The following Media Plugin has failed: media_plugin_cef Please re-install the plugin or contact the vendor if you continue to experience problems." Here are the specifications of my computer that I use. How do I correct that detestable error, really? Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted November 11, 2019 Share Posted November 11, 2019 your answer might be in the following posts ( using search)https://community.secondlife.com/search/?q=media_plugin_cef &type=forums_topic Link to comment Share on other sites More sharing options...
0 Nalates Urriah Posted November 12, 2019 Share Posted November 12, 2019 On an aside... the computer info we need can be found in the viewer's HELP->About... That source provides the driver versions info we need to figure out problems. Link to comment Share on other sites More sharing options...
0 MaverickShamus Posted November 14, 2019 Share Posted November 14, 2019 (edited) On 11/12/2019 at 10:15 AM, Nalates Urriah said: On an aside... the computer info we need can be found in the viewer's HELP->About... That source provides the driver versions info we need to figure out problems. im having the same issue but with a macbook air. i had the older verison, uninstalled that but now i have reinstalled the most " Current version " and it is giving me the same problem. what should i do? EDIT: i remember having to use something called phoenix ?? Edited November 14, 2019 by MaverickShamus realisation and memorisation Link to comment Share on other sites More sharing options...
0 Lindal Kidd Posted November 14, 2019 Share Posted November 14, 2019 Mav, you may be thinking of the Firestorm viewer, which was developed based on the now defunct Emerald viewer. Because it "arose from the ashes", it's also known as the "Phoenix Firestorm viewer". Certainly downloading it and trying it can't hurt. It's always a good idea to have more than one viewer, to assist with troubleshooting. Link to comment Share on other sites More sharing options...
0 MaverickShamus Posted November 14, 2019 Share Posted November 14, 2019 (edited) 17 minutes ago, Lindal Kidd said: Mav, you may be thinking of the Firestorm viewer, which was developed based on the now defunct Emerald viewer. Because it "arose from the ashes", it's also known as the "Phoenix Firestorm viewer". Certainly downloading it and trying it can't hurt. It's always a good idea to have more than one viewer, to assist with troubleshooting. do you have a discord that we can use to chat personally so i can go over my issues with you step by step ? if there isn't a DM function here that im not aware of. Edited November 14, 2019 by MaverickShamus Spacing for noticability Link to comment Share on other sites More sharing options...
Question
Owvin Kawanishi
When I tried to bring up in-viewer help in the Second Life viewer, it caused the following message:
"The following Media Plugin has failed:
media_plugin_cef
Please re-install the plugin or contact the vendor if you continue to experience problems."
Here are the specifications of my computer that I use.
How do I correct that detestable error, really?
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