petepetepete Posted October 30, 2019 Share Posted October 30, 2019 Hello. I have a super random question. Lately I been filing Abuse Reports for a variety of things.. But they have been going unanswered. Not just me but others too. I been having land issues, and people griefing/trolling, etc; Feels like Linden's aren't doing anything about it.. Did something happen to the Abuse Team? Or they are slow and behind? Link to comment Share on other sites More sharing options...
Pamela Galli Posted October 30, 2019 Share Posted October 30, 2019 They don’t “answer” anything. Whatever actions they take they will not report to you. 4 Link to comment Share on other sites More sharing options...
Sylvia Tamalyn Posted October 30, 2019 Share Posted October 30, 2019 (edited) I'm not sure what you mean by "unanswered" The only reply you will get from Governance is a generic email acknowledging your report. You will not be notified if/when any action is taken. If you mean that you don't think the issues are being addressed, be sure that the ARs you are filing are complete and clear as to what the issue is, why it's reportable, the location, etc. Give as much information as you can, a good clear snapshot of the offending item, etc. ETA: Be sure that you are reporting things that are actually reportable. Don't waste Governance's time on personal disputes, because they won't get involved. Edited October 30, 2019 by Sylvia Tamalyn 5 Link to comment Share on other sites More sharing options...
ItHadToComeToThis Posted October 30, 2019 Share Posted October 30, 2019 Well, I know of someone who for years now has trolled and griefed the grid. You name it he’s done it, trolling, sim crashing, object spam, doxing...any action you can think of he’s done and all from his main account. Numerous reports have been submitted over the years from a whole variety of residents. Wanna know the outcome?..nothing..he’s still around, still on SL, still on that same account. 10 years of causing havoc on the grid. That should answer how effective submitting an abuse report is. 1 Link to comment Share on other sites More sharing options...
Pixie Kobichenko Posted October 30, 2019 Share Posted October 30, 2019 2 hours ago, ItHadToComeToThis said: Well, I know of someone who for years now has trolled and griefed the grid. You name it he’s done it, trolling, sim crashing, object spam, doxing...any action you can think of he’s done and all from his main account. Numerous reports have been submitted over the years from a whole variety of residents. Wanna know the outcome?..nothing..he’s still around, still on SL, still on that same account. 10 years of causing havoc on the grid. That should answer how effective submitting an abuse report is. About 8 years ago I was witness to someone in a group of friends who didn't handle a break up well. That person made dozens if not at least a hundred alts to harass & torment the entire lot of us (cause it was our fault he was a nutter?). Each alt was reported for harassment. Labs did nothing- and the jerk is still around on his original avi. Link to comment Share on other sites More sharing options...
Garnet Psaltery Posted October 30, 2019 Share Posted October 30, 2019 Write to Ebbe and tell him. If you want more people working on abuse reports then address someone who has the power to do something about it. Be calm and reasonable when you do it, of course. 1 Link to comment Share on other sites More sharing options...
Eric Castanea Posted October 30, 2019 Share Posted October 30, 2019 10 hours ago, ItHadToComeToThis said: Well, I know of someone who for years now has trolled and griefed the grid. You name it he’s done it, trolling, sim crashing, object spam, doxing...any action you can think of he’s done and all from his main account. Numerous reports have been submitted over the years from a whole variety of residents. Wanna know the outcome?..nothing..he’s still around, still on SL, still on that same account. 10 years of causing havoc on the grid. That should answer how effective submitting an abuse report is. I've seen multiple instances of this exact situation. I've pretty much stopped stopped wasting my time submitting AR's. Link to comment Share on other sites More sharing options...
Lindal Kidd Posted October 30, 2019 Share Posted October 30, 2019 I'd be the last to deny that some people seem to get away with murder, regardless of the ARs submitted about them. On the other hand, I have also seen many cases where I (or someone) submitted an AR, and within minutes, the offender vanished from the grid (at least once, right before my eyes), and their account was deleted. I believe LL's claim that they review all ARs, and will continue to submit them when they're appropriate. 6 Link to comment Share on other sites More sharing options...
Claireschen Hesten Posted October 30, 2019 Share Posted October 30, 2019 LL don't give personal replies to AR's only the generic acknowledgement of your AR. When someone on a neighbouring region was using multiple offensive particle spammers to grief my land and that of LL welcome centre our regions both border it took several as detailed as possible AR's over a week before the griefing particle spam went away so if you think AR's are a waste of time and nothing comes of them, there are times when they do work Link to comment Share on other sites More sharing options...
Adamburp Adamczyk Posted October 30, 2019 Share Posted October 30, 2019 have you tried attending the Governance User Group inworld? Many people, myself included, have noticed Governance are FAR more about than they ever have been, as a result of these. @Kristin Lindenany words of advice for the poster? 1 1 Link to comment Share on other sites More sharing options...
Pamela Galli Posted October 30, 2019 Share Posted October 30, 2019 LL expects users to implement whatever tools they have been given — like blocking, ignoring, avoiding, etc. But from what we see in the forum, quite often the OP is not really interested in avoidance as much as justice. They want the stalker punished. LL is unwilling to assume that role. 6 Link to comment Share on other sites More sharing options...
Pussycat Catnap Posted October 31, 2019 Share Posted October 31, 2019 (edited) On 10/30/2019 at 9:47 AM, Lindal Kidd said: I'd be the last to deny that some people seem to get away with murder, regardless of the ARs submitted about them. On the other hand, I have also seen many cases where I (or someone) submitted an AR, and within minutes, the offender vanished from the grid (at least once, right before my eyes), and their account was deleted. Yeah. When I file an AR I try to make sure I'm not filing it about any drama I've currently gotten myself into. I look for something very specific in the TOS that is NOT ABOUT DRAMA and that I won't be describing in a vague 'Mom...., Eddy is griefing me again...' kinda way... Include snapshots, preferable with the relevant part of the terms in there if I can, or a link to it, or something. And I try very hard to NOT file them when I am feeling emotional about the situation... Assuming I can do most of that, it tends to get resolved. When I fail to do some or all of that... not much happens. If I am having drama with someone... I usually just block them, WITHOUT telling them... and try not to involve the lindens... - I tend to clear names off of my block list roughly annually as well - if when I see the name nothing 'triggers' in me, I unblock them. Edited October 31, 2019 by Pussycat Catnap 2 Link to comment Share on other sites More sharing options...
Sylvia Tamalyn Posted October 31, 2019 Share Posted October 31, 2019 On 10/30/2019 at 12:56 PM, Pamela Galli said: LL expects users to implement whatever tools they have been given — like blocking, ignoring, avoiding, etc. But from what we see in the forum, quite often the OP is not really interested in avoidance as much as justice. They want the stalker punished. LL is unwilling to assume that role. ^^THIS. If it's a personal dispute that you really can handle yourself, then handle it. I've seen Governance respond to ARs many times, but it's always for things that residents cannot handle themselves. 2 Link to comment Share on other sites More sharing options...
LyricalBookworm Posted November 1, 2019 Share Posted November 1, 2019 I recently had to file my first AR ever. I hated doing it, but I knew I had to. They responded in an efficient manner. They always have in my experience with them though even with support tickets. I feel they set out to do what they feel needs to be done in cases where help is needed. Perhaps I've just been very fortunate. Link to comment Share on other sites More sharing options...
Pussycat Catnap Posted November 1, 2019 Share Posted November 1, 2019 As weird as it sounds, filing an 'Abuse Report' at least in the past was often a way to get Linden or Mole attention on any sort of glitch. Example: - a ghost prim blocking an area - file a report. - a mole build floating off the ground (saw this today: http://maps.secondlife.com/secondlife/Calm Waves/139/147/22 - crab trap cage floating in the air instead of on the dock nearby), file an AR. I didn't file the AR on the floating mole build. I think they might have a better system for those things now. Years ago we used to 'AR' the governor all the time as a way to get attention on weird sim glitches. Always felt weird 'abuse' reporting governor linden, but that was the method... Somewhere I think there might be a support ticket system now. I think we used to do it to get abandoned micro-parcels rejoined. Given the number of successful abuse reports filed against Governor Linden over the years, you'd think they'd ban that guy by now... 1 2 Link to comment Share on other sites More sharing options...
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