Jump to content
  • 0
malienna

SL Viewer color picker showing only black

Question

I keep having this strange problem where the color picker in SL Viewer become black. For example, if I try to create a box the only color option is black. The chat becomes black as well so I can't see what I am typing. This happens every single day, but relogging fixes the issue. Does anyone know what the problem may be and if there is a permanent fix for it?

black.thumb.jpg.74728fe37abcb67ef7f2681c765a20a7.jpg

I'm using the newest SL viewer, my pc specs are:

CPU: Intel(R) Core(TM) i7-4770S CPU @ 3.10GHz (3092.84 MHz)
Memory: 12228 MB
OS Version: Microsoft Windows 10 64-bit (Build 18362.356)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 760 (192-bit)/PCIe/SSE2

Windows Graphics Driver Version: 25.21.14.1634
OpenGL Version: 4.6.0 NVIDIA 416.34
 

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

We ask that you use the viewer's HELP->About... to collect all the viewer pertinent information. You have provided only a small subset of the information we need.

The NVIDIA driver you are using is old. You might try a newer one, 26.21.14.3630. or aka 436.30.

Have you checked that this happens in other regions?

Have you reinstalled over the existing install?

  • Like 1

Share this post


Link to post
Share on other sites
  • 0

Thank you so much for your help! I do often switch my graphics preferences from low to medium to take a quick photo, I think that is what has been causing this problem. I am going to uninstall and do a clean install, as I have recently reinstalled over the existing install (when prompted to by the SL Viewer) so that could be causing issues as well. I appreciate your taking the time to respond to my post!

  • Thanks 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...