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Yoko Seetan

Shadows Glitching (Harsh Lines)

Question

So, i usually take snapshots and they end up just fine but after last update there's this glitch that make some of the shadows have very ugly harsh lines.

Info that might help: The shadows are perfect while ingame, the lines only appear on the saved snapshots. It happens when i'm with advanced lighting model on. I never had this problem before. I use Firestorm Viewer and NVIDIA Graphics Card. The lines are more noticeable in high contrast of lights and shadows, so i presume it has something to do with it, but i don't know. 

Heeelp.

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That's very odd!  Please check between both viewers...you need to find out if ANYTHING is different, including

  • Windlight (environment) settings
  • Preferences, including
    • All Graphics settings.  Shaders, light and shadow options, LOD settings
    • There's a setting somewhere for rendering things attached to an avatar.  I'm not sure that affects lights, or your personal avatar, but check it
  • The outfit you are wearing.  Check all Worn items in both viewers.

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Tried the same windlight and same outfit and the problem persists, so that's not it. I also checked the settings and they too seem the same, unless i'm missing something. 

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Yes this is a new bug that came to light on the new Firestorm BOM release.
Thanks for testing on the LL viewer.  Oddly one of the FS team reported they could also reproduce it on the LL viewer, I didn't test it on the LL viewer yet.

Firestorm bug report: FIRE-29038 - In high-resolution snapshots, the image appears broken up in segments

LL bug report (needs verifying if the bug also affects the LL viewer though): BUG-227731 - In high-resolution snapshots, the image appears broken up in segments (tiling in snapshots)

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Thank god i'm not the only one. lol I started to think I messed up something in my configs. I hope they find a solution for the next patch then. I guess i'll have to keep myself away from advanced lighting until then.

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20 minutes ago, Yoko Seetan said:

Thank god i'm not the only one. lol I started to think I messed up something in my configs. I hope they find a solution for the next patch then. I guess i'll have to keep myself away from advanced lighting until then.

Nope, this is absolutely a bug, nothing you did  lol.

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Hi, I'm the one who filed the bug reports on the Firestorm JIRA and LL's own system. It affects both viewers, and I've updated the issue reports accordingly.

Snapshot_020 - on the official viewer.jpg

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Posted (edited)

Goddamn i told you high res snapshots are broken on the meeting!

 

I told you and Linden Labs that higher than screen resolution snapshots got broken with BOM, this was over a month ago. PAH.

Goddamn i told you even RIGHT at the beginning, i LITERALLY opened the meeting with it.

At that point i had it fixed already even. GRAA.

Edited by NiranV Dean
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2 hours ago, Mona Eberhardt said:

Niran, the issue I encounter seems to happen regardless of whether ambient occlusion is on or off; what triggers it for me and others is DoF.

Doesn't matter. The issue happens regardless of your settings post Deferred Rendering. Post Processing effects that are screen dependent like DoF and SSAO just make it more obvious due to the harsher light-tiling.

Additional note: The reason you don't see it happen with SSAO is because SSAO in all other-than-Black-Dragon-Viewers is basically non existant and could as well be just off when its clearly enabled.

Edited by NiranV Dean
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Isn't this an old issue that's rearing it's ugly head again? I've been in SL for more than 10 years and I remember struggling with it many times over the years, only completely having it go away back in 2015ish I think. It's unfortunate as well, as I was just getting more active in SL and noticed the issue when taking snapshots with shadows and DOF - though I have the same problem with DOF turned off. This may be the straw that breaks the proverbial camel's back for me - I don't think I have it in me to deal with this issue again.

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40 minutes ago, Yoko Seetan said:

Do you know where i can find older versions of Firestorm? 

You can never get Firestorm versions that are more than two versions older than the current release.  Previous versions are blocked.  The only "older" versions, therefore, are the ones at https://wiki.firestormviewer.org/fs_older_downloads

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To whom it may concern: i fixed the problem by doing the downgrade of Firestorm. BoM is not really that important in comparison to high quality snapshots, so i downloaded and installed the version 6.2.4 available at the link Rolig provided. My snapshots are fine again. I'll use this version until they fix the problem on a next patch. Thanks, all. ^_^

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OK everyone, just a quick update. The issue has come to LL's attention through the appropriate channel (i.e. a bug report on LL's JIRA), and a fix is currently being tested. That's all I can say for now.

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