firestorm virus

[GabrielleVanDerMalle]

when i just tried to log in, my computer wouldn't let me. said there was a threat. did the same thing after i reinstalled it.  so i switched to viewer2, which worked. but i prefer firestorm!

[Whirly Fizzle]

@GabrielleVanDerMalle

Please update to the latest Avast virus definitions.  We believe this should be fixed now.
Does that fix it?

Edited September 19, 2019 by Whirly Fizzle

[Lindal Kidd]

Hi @GabrielleVanDerMalle!

Some overprotective antivirus software may view Firestorm as a threat.  Here is a link to the Firestorm Wiki that explains how to tell your antivirus software to accept Firestorm as safe.  https://wiki.firestormviewer.org/antivirus_whitelisting

NOTE:  Be darn sure that the "Firestorm" you installed actually IS Firestorm.  Here is the official download page: https://www.firestormviewer.org/choose-your-platform/

[bigmoe Whitfield]

There is no virus in the real firestorm download,  you will get a false positive,  if you are using norton or mcafee you should not be,  there are many alternatives that are free and do a better job then the bloatware people pay for.

[Whirly Fizzle]

Starting early hours of this morning, both Avast & AVG antivirus (both owned by the same company now) started flagging Firestorm as being infected with "IDP.ALEXA.51".
It's a false positive.

You will need to whitelist Firestorm in your antivirus software: https://wiki.firestormviewer.org/antivirus_whitelisting

Are you using AVG or Avast?

[GabrielleVanDerMalle]

yes i have avast

 

[Coffee Pancake]

Microsoft have provided windows defender for free with windows for years now, at this point it's actually really good and likely already installed on your PC.

I'd suggest you just uninstall whatever 3rd party AV you have.

[Lucia Nightfire]

6 hours ago, CoffeeDujour said:

Microsoft have provided windows defender for free with windows for years now, at this point it's actually really good and likely already installed on your PC.

I'd suggest you just uninstall whatever 3rd party AV you have.

Sorry this just "popped in there", heh.

[Adamburp Adamczyk]

37 minutes ago, Whirly Fizzle said:

@GabrielleVanDerMalle

Please update to the latest Avast virus definitions.  We believe this should be fixed now.
Does that fix it?

it did Whirly

[Whirly Fizzle]

8 minutes ago, Adamburp Adamczyk said:

it did Whirly

Brilliant!  Thanks for confirming that.

[Adamburp Adamczyk]

3 minutes ago, Whirly Fizzle said:

Brilliant!  Thanks for confirming that.

you're welcome

[Coffee Pancake]

On 9/18/2019 at 8:14 PM, Lucia Nightfire said:

Sorry this just "popped in there", heh.

It's true windows defender took a while to get its act together and was pretty terrible back in the XP / early Win7 days, its been solid for years now.

[bigmoe Whitfield]

1 hour ago, CoffeeDujour said:

It's true windows defender took a while to get its act together and was pretty terrible back in the XP / early Win7 days, its been solid for years now.

all I use is defender backed up with malwarebytes premium.   because defender is good at stopping the once gotten infection, not blocking it with real time protection that looks at the web browser.  so malwarebytes \o/ and I even have the browser extension in firefox.

[GabrielleVanDerMalle]

it is ok now  thanks for all the ideas