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Problems by buying Linden$ with Mastercard


Nikira Naimarc
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Hello,

I try to post it also here, hoping that a Linden staff see it better, then in the Linden$ Forum category at the Bottom of this Forum.

I try to buy Linden$ last week but the Transaction was declined. All the years I had no Problems until last week. I saw now in the Grid Status, that also in Japan People has problms.

I use Mastercard too and I had contact the support. They told me that the error code indicates that the merchant (so LindenLab or the affiliated payment company) sends not the complete billing information or does not comply with the standard and thus stops the transaction.

I hope, that this Information arrive the staff and the helps to resolve this issue.

Niki

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1 hour ago, Nikira Naimarc said:

I try to post it also here, hoping that a Linden staff see it better, then in the Linden$ Forum category at the Bottom of this Forum.

for that you need to create a support ticket, the place of the forum doesn't influence that.
Sometimes a Linden comes to the forums, but it's not the way how to communicate about financial and/or personal issues.

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