Jump to content
  • 0

I can't get into second life.


Evelyn Mortmagus
 Share

You are about to reply to a thread that has been inactive for 1370 days.

Please take a moment to consider if this thread is worth bumping.

Question

2 answers to this question

Recommended Posts

  • 1
11 minutes ago, Evelin Mortmagus said:

If you fell error please contact
support@secondlife.com

the answer what to do is in your own post....

you can log in here, so instead of sending a email you can create a ticket in the support portal ( link is on every main page of the forum)

Link to comment
Share on other sites

  • 1

@Evelin Mortmagus,

That message indicates that Linden Lab has issued an IP ban or a "hashtag ban" against your computer.  There are three possible scenarios that can cause this.

  1.  You, or someone who uses your computer, committed some very serious violation of the Terms of Service or other LL policy. 
  2. LL *thinks* that a violation has been committed, but made a mistake.  This does not happen often, but it's possible. 
  3. LL issued an IP ban against someone else, and your IP address was mistakenly caught up in the action. 

In all of these possible situations, your action is the same:  file a support case with LL requesting information on why the ban was issued, and appealing their decision.

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 1370 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...