White avatars

[Churt]

Hi,

I am seeing some avatars as partially white. Any ideas?

[Rolig Loon]

White/gray avatars are partially rezzed, so you're experiencing lag.  There may not be much you can do about it, but try reducing your draw distance, you maximum complexity setting,  and the number of non-imposter avatars that you allow your viewer to render.

[Nalates Urriah]

When asking for technical help include information about your viewer and computer. 

With Firestorm you should make some Graphics Presets settings. I've found I can toggle between a couple of settings and Firestorm seems to wake up and start rendering and completing the file downloads. 

Also, check your network quality. Press Ctrl-Shift-1 to open the viewer stats. Look near the top of the panel for Packet Loss. This should be 0 to 1%... above that and you will have issues. When logging in this number can jump up. So, five minutes after login is a better time to look at the number. If it is >1% then you will then need to sort out what's up with your ISP.

[Maitimo]

Are you using the very lowest graphics settings? If so, turn it up a notch. The lowest setting doesn't allow you to properly see layers on mesh bodies, and parts that should be invisible (showing the skin beneath) appear to be opaque and white. The key setting is "Hardware skinning" which needs to be on.

Example, with hardware skinning off:

[Alyona Su]

18 hours ago, Matty Luminos said:

Are you using the very lowest graphics settings? If so, turn it up a notch. The lowest setting doesn't allow you to properly see layers on mesh bodies, and parts that should be invisible (showing the skin beneath) appear to be opaque and white. The key setting is "Hardware skinning" which needs to be on.

Example, with hardware skinning off:

OH! So that's the trick! I'll have to remember that so I can get some awesome snapshots of how silly some people's wardrobes can be. I mean, can you just imagine what can be done in Affinity Photo with those white areas? (Oh, and Affinity Photo = stunning Photoshop replacement) 

Edited September 3, 2019 by Alyona Su