Buying Ls through the viewer

[Selene Gregoire]

Anyone else suddenly unable to purchase Ls through their viewer? FS tells me I need to provide more info yet I can buy Ls through the website. Need to know if it's just me or not or if it's a problem with FS and I'll be forced to update before the next release. 

Never had this happen before in all the years I've bought Ls via my viewers. Only issue I ever had was when LL's website went borkers on me years ago when trying to change my payment info.

[Miakis Littlepaws]

14 minutes ago, Selene Gregoire said:

Anyone else suddenly unable to purchase Ls through their viewer? FS tells me I need to provide more info yet I can buy Ls through the website. Need to know if it's just me or not or if it's a problem with FS and I'll be forced to update before the next release. 

Never had this happen before in all the years I've bought Ls via my viewers. Only issue I ever had was when LL's website went borkers on me years ago when trying to change my payment info.

Just tested it out and its working fine for me.

[Rhonda Huntress]

Worked for me as well.

[BelindaN]

I bought some today.... I go in from my dashboard.

Ps. Another shedload of budgetary good intentions bit the dust.

Edited August 15, 2019 by BelindaN

[Selene Gregoire]

Thanks all.

@Whirly Fizzle can you shed any light on this?

Edited August 15, 2019 by Selene Gregoire

[Whirly Fizzle]

15 hours ago, Selene Gregoire said:

Thanks all.

@Whirly Fizzle can you shed any light on this?

If it's still happening today, can you post a screenshot showing the error?

Are you able to buy L$ using the LL viewer?
If it also fails on the LL viewer, try another region, then if you still get the error, contact LL support.
Also can you buy L$ with an alt?

[Selene Gregoire]

3 hours ago, Whirly Fizzle said:

If it's still happening today, can you post a screenshot showing the error?

Are you able to buy L$ using the LL viewer?
If it also fails on the LL viewer, try another region, then if you still get the error, contact LL support.
Also can you buy L$ with an alt?

Thanks Whirlz. It may be months before I have a few spare bucks to buy 500Ls with again. I was able to do so on the website just not through the FS 5.1.7. 

OMFG I was trying to get the popup and it went through and now I"ve spent money I don't freak ing have. Great just *****ing great now I get to go hungry for a *****ing week

ETA; Sorry. Not your fault. It was a popup that said LL needed more info and provided a link to the SL FAQs. Which were of no use whatsoever. Nothing to indicate I was supposed to agree to Tilia's ToS. I shouldn't have to since I have never withdrawn funds and don't intend to.

I don't have the LL viewer installed mostly because I so rarely have any problems and never use it other than for troubleshooting.

Here's to hoping it was just a one time glitch. And possible due to the fact that we changed ISPs less than a month ago so my IP was different but that should not have caused the popup. It never has before when we changed ISP like last year.

Edited August 16, 2019 by Selene Gregoire

[Xiola Linden]

2 hours ago, Selene Gregoire said:

Thanks Whirlz. It may be months before I have a few spare bucks to buy 500Ls with again. I was able to do so on the website just not through the FS 5.1.7. 

OMFG I was trying to get the popup and it went through and now I"ve spent money I don't freak ing have. Great just *****ing great now I get to go hungry for a *****ing week

ETA; Sorry. Not your fault. It was a popup that said LL needed more info and provided a link to the SL FAQs. Which were of no use whatsoever. Nothing to indicate I was supposed to agree to Tilia's ToS. I shouldn't have to since I have never withdrawn funds and don't intend to.

I don't have the LL viewer installed mostly because I so rarely have any problems and never use it other than for troubleshooting.

Here's to hoping it was just a one time glitch. And possible due to the fact that we changed ISPs less than a month ago so my IP was different but that should not have caused the popup. It never has before when we changed ISP like last year.

Please file a ticket with support - they may be able to look into the unintentional purchase for you.  

[Selene Gregoire]

1 minute ago, Xiola Linden said:

Please file a ticket with support - they may be able to look into the unintentional purchase for you.  

Thank you but I think at this point, with all the stuff going on in RL, I'm going to leave well enough alone.