Jump to content
  • 0
MikasaCC

Failed to pay a resident... but balance changed....

Question

when I pay the my friend (as a land owner to me) the tenancy fee via "pay the resident", it just pop up the message "you failed to pay xxxx" but in transaction history it's listed as a successful transaction and my balance has changed. So if my friend didn't receive that, how to get support to solve this?

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0
9 minutes ago, MikasaCC said:

when I pay the my friend (as a land owner to me) the tenancy fee via "pay the resident", it just pop up the message "you failed to pay xxxx" but in transaction history it's listed as a successful transaction and my balance has changed. So if my friend didn't receive that, how to get support to solve this?

if your transactionhistory tells you it was successfull, ánd mentions your friends name, it might perhaps be your friend having the problem..... ór not telling the real truth.
Let your friend send a ticket?.. your side looks ok if it's on your history.

Share this post


Link to post
Share on other sites
  • 0

Check your Transaction History one more time just to be sure that you sent the money to the right person. If your friend usually uses a Display Name, you might have accidentally sent money to someone with a login name that is the same as your friend's Display Name.   It's unlikely, but it can happen. 

Share this post


Link to post
Share on other sites
  • 0
2 hours ago, MikasaCC said:

when I pay the my friend (as a land owner to me) the tenancy fee via "pay the resident", it just pop up the message "you failed to pay xxxx" but in transaction history it's listed as a successful transaction and my balance has changed. So if my friend didn't receive that, how to get support to solve this?

ALWAYS open a persons PROFILE and pay them through that profile. ALWAYS.

  • Like 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...