bigmoe Whitfield Posted July 17, 2019 Share Posted July 17, 2019 Where is that on the website? or is submitting it through fax the only method anymore? this should be changeable on their site too. but I'll pass along the answer to the person that asked me or I'll have them reply here. why am I a relay -.- lol Link to comment Share on other sites More sharing options...
KT Kingsley Posted July 17, 2019 Share Posted July 17, 2019 On my dashboard, under Account, I can see Change email settings, Contact information and Billing information. And that's about it. (And my contact information is blank.) If it's identification for process credit that's changed, I've no idea. Maybe a support ticket? Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted July 17, 2019 Author Share Posted July 17, 2019 13 minutes ago, KT Kingsley said: On my dashboard, under Account, I can see Change email settings, Contact information and Billing information. And that's about it. (And my contact information is blank.) If it's identification for process credit that's changed, I've no idea. Maybe a support ticket? She's a bit paranoid, she says she signed up years ago and might not of put her real name on it because of her ex husband stalking her online, she's not sure what the lab will do. but I'll direct her to them right now with a ticket. once I explain how she has to do that lol. Thanks KT! Link to comment Share on other sites More sharing options...
Alwin Alcott Posted July 17, 2019 Share Posted July 17, 2019 2 hours ago, bigmoe Whitfield said: She's a bit paranoid, she says she signed up years ago and might not of put her real name on it because of her ex husband stalking her online, she's not sure what the lab will do. but I'll direct her to them right now with a ticket. once I explain how she has to do that lol. Thanks KT! during signup you never had to give your name, only day of birth, secret question and email Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted July 17, 2019 Author Share Posted July 17, 2019 7 minutes ago, Alwin Alcott said: during signup you never had to give your name, only day of birth, secret question and email she did, I did too. this was in the early days of SL. 1 Link to comment Share on other sites More sharing options...
belindacarson Posted July 19, 2019 Share Posted July 19, 2019 well, the EASY answer if your "friend" is in the EU, is to file a support ticket, under the category "GDPR request". if not, then no idea. Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted July 19, 2019 Author Share Posted July 19, 2019 nope, we are both state side. and she says she's in the process once she finds herself a fax machine locally. also, since I am bold enough to state it, if it was me, I would say so, so this "friend" with quotes is not representative of myself. I do not hide behind the name or the avatar. something learned today you have Link to comment Share on other sites More sharing options...
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