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[mashiha]

I can't login in sl, show me a message after 60% login- "we are having trouble connecting. there may be a problem with your internet connection or second life Grid. You can either check your internet connection and try again in a few minutes. Click help to view the second life support portal or click teleport to attempt to teleport home”, please help me

[Coffee Pancake]

29 minutes ago, mashiha said:

I can't login in sl, show me a message after 60% login- "we are having trouble connecting. there may be a problem with your internet connection or second life Grid. You can either check your internet connection and try again in a few minutes. Click help to view the second life support portal or click teleport to attempt to teleport home”, please help me

You can check the grid status here -> https://status.secondlifegrid.net/

At time of writing everything was shown as working fine, so, the error message is probably correct.

First. Rule out your own stuff. Restart your Router and your PC.

Still having problems?  If on WiFi .. move to a different location in the house or try a cable.