Linden have decided to continue the quarterly for now

[Janet Voxel]

I can’t even guess what is going to be included with this new plan. All I know is it needs to be called “Super Dooper Premium” that alone would sell me....

[Cackle Amore]

Well, atleast there's some hint about why the Quarterly is getting the boot, something to do with what ever the new premium option will be?

They never did really mention why it was going away, atleast not that I've seen yet.

[Mollymews]

2 hours ago, janetosilio said:

“Super Dooper Premium”

orrrrrr!

[Tiara Majestic]

I was told that I could not go back to my quarterly payment plan after I had left for only 2 months..

 

Thank you for contacting Second Life Support and for your patience. I understand you wish to have a Quarterly Premium Membership. Unfortunately, as of June 24th, 2019 you may only have a Monthly or a Yearly Premium Membership. Once again, I apologize for the inconvenience and wish you a good rest of your day.

If you have any further questions, please let us know.

Best wishes,

Second Life Customer Support
Linden Lab

. 

Edited June 26, 2019 by Tiara Majestic

[LittleMe Jewell]

27 minutes ago, Tiara Majestic said:

I was told that I could not go back to my quarterly payment plan after I had left for only 2 months..

 

Thank you for contacting Second Life Support and for your patience. I understand you wish to have a Quarterly Premium Membership. Unfortunately, as of June 24th, 2019 you may only have a Monthly or a Yearly Premium Membership. Once again, I apologize for the inconvenience and wish you a good rest of your day.

If you have any further questions, please let us know.

Best wishes,

Second Life Customer Support
Linden Lab

. 

 

Re-open the ticket and point the person to this forums post:

 

[ananoelle]

@Tiara Majestic were you on a qautartly plan before the 24th? If not then no you wont be able to do it. 

[LittleMe Jewell]

1 minute ago, ananoelle said:

@Tiara Majestic were you on a qautartly plan before the 24th? If not then no you wont be able to do it. 

Per Grumpity, in the post that I linked, you can sign up new with quarterly, which logically means that you could go back to a quarterly plan that you gave up a couple of months ago.

 

[ananoelle]

I take that back

4 minutes ago, ananoelle said:

@Tiara Majestic were you on a qautartly plan before the 24th? If not then no you wont be able to do it. 

I have the option to still get quarterly on my account page ... 

[Tiara Majestic]

Yes, thank you everyone I WAS able to go back to quarterly premium again today. YaY....  Though Was only on June 24th that I was told I couldn't.. They need to get their ***** together and every agent on the same page.. just saying : ) 

[LittleMe Jewell]

11 hours ago, Tiara Majestic said:

Yes, thank you everyone I WAS able to go back to quarterly premium again today. YaY....  Though Was only on June 24th that I was told I couldn't.. They need to get their ***** together and every agent on the same page.. just saying : ) 

Well, they did change the policy to revert it back and allow quarterly after they had said they would not allow it.  So, yeah, apparently they just needed to get the info out to all of their support staff.