Account Issues

[RavenzClaw]

I am having issues with changing my email, as well, adding my new credit on my account, it keeps showing me the same card #

help would be appreciated

Thanks, Ravenzclaw

[Fox Wijaya]

what kind of problems do you encounter?.. Just"not working "doesn't really help to guide to solutions.
You get specific messages?
Is your card a real Cc or prepaid?..
Did you confirm the email change?

[RavenzClaw]

1 hour ago, Fox Wijaya said:

what kind of problems do you encounter?.. Just"not working "doesn't really help to guide to solutions.
You get specific messages?
Is your card a real Cc or prepaid?..
Did you confirm the email change?

Error on the email change, says i can not change it. my old CC i removed, i got a new one and it doesnt add it, it keeps adding the other one. no not prepaid. i have comfirmed the email change, but i have recently changed it, but i cant. no comfirmation, that tells me its changed

"There was an error processing your request. If you were attempting to update your email or offline IM preferences, please contact customer support."

Edited June 10, 2019 by RavenzClaw

[Cindy Evanier]

25 minutes ago, RavenzClaw said:

please contact customer support."

Did you?

[RavenzClaw]

3 minutes ago, Cindy Evanier said:

Did you?

on it now. thanks