Crashing repeated in one specific region

[Lovienne]

Friend of mine keeps crashing in one specific region but is fine in other areas. Any suggestions?

[Rolig Loon]

Don't go there?  🙄

Seriously, though, it does sound as if there might be a problem with that particular region.  It could be really laggy, and your friend's av could be very close to a tipping point (complexity or draw distance too high, maybe, or her max number of imposter avatars too low.  If her avatar is struggling to stay alive and then wanders into a region with a lot going on, that's all it might take to make the sky fall in on her.

[Nalates Urriah]

I repeat Rolig's suggestion, don't go there.

One has to decide if the problem is on the user side or the server side. If everyone has a problem then it is likely the region. You can ask the owner to have it restarted or ask Support to look at the region and see if it has a problem.

If only your friend has a problem then they need to examine the connection, computer, and viewer to see if the problem is there. Have them use this to figure out where the problem is and possibly fix it. http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/ this covers finding where the problem is.