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Scarlett54321

Log-In Problem

Question

When I try to log in to SL, I get the message "get an admin to upgrade".  If I continue to try to log in, I may get in but I can't view my profile or anyone else.  What should I do?

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I will next time I try to log in.  The issue only happens when I am logging in on my macbook (which is what I use most of the time).  It does not happen when I am on my PC.  

It says to "get and admin password to upgrade" and if I keep trying to log in it will eventually let me in but I can't view my profile or profiles of any other people or places.  Also, on my macbook the sign-in screen for SL since this has been happening is black with only user name and password and log-in site.  The usual messages regarding new things or places etc is not there.

 

Thanks for trying to help me.

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39 minutes ago, Scarlett54321 said:

It says to "get and admin password to upgrade

Can you post a screenshot showing that error message?
I don't know what it is from that wording.

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