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Hello!

I'm new; for some reason it doesn't allow me to select the Moderate checkbox in my preferences? I'm not old enough for Adult, but supposedly it allows everyone to do Moderate.

Anything I can do to fix it? I already redownloaded the viewer to make sure it was from the official site & reopened it.

How it looks is attached.

onlygeneral.png

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if you are aged 13-17  you can only access general regions

If you are 18 you can access moderate and adult regions

https://lindenlab.freshdesk.com/support/solutions/articles/31000135220-accessing-adult-land-and-content

Land and other content in Second Life is rated Parcel_lght_G.png GeneralParcel_lght_M.png Moderate, or Parcel_lght_A.png Adult. By default, new Residents aged 18 or older have access to General and Moderate content, and Residents aged 16 or 17 have access to General content.

Not sure how old you are but hope that helps

 

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And if you accidentally mistyped your birthday when you joined, you can submit a support case to explain what happened.  Expect some skepticism because ... well, who can't remember her own birthday?   So, the Lab may ask you to send a photocopy of some official document to prove who you are and what your real age is.

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