Jump to content

Recommended Posts

Hello, Im not new.

From the blues, today my avatar started to rezz like this:

https://gyazo.com/e4129ffab7475bd30aedb1b07e0d845e

Then I rebake, reload shape (in shape edit mode) and in seconds shows like this:

https://gyazo.com/3a4431fb9b8da7e34313dbdae9b5382a

But the rest of the world still sees me like a cloud, like the old times.

I tried "changing brows" that was the more functional trick around, and used to work, but

they see me like this after I finally load:

https://gyazo.com/82a528730318c9d76d5a2ac9c454c47d

The alphas are on its place, had both, one for the mesh head, and one for maitreya, changed it to whole body, but nothing changes.

Happens in Both, official LL viewer and Firestorm viewer.

What can I do?

I Also tried to go the main character/avatar wheni started, and looks completely grey, like the first gyazo.

What is this about?

I tried everything already.
cleared cache, re installed LL viewer, deleted all FS viewer.

Please help.

Thank you so much.

Heaven

Share this post


Link to post
Share on other sites
11 minutes ago, HeavenZacarri said:

Hello, Im not new.

From the blues, today my avatar started to rezz like this:

https://gyazo.com/e4129ffab7475bd30aedb1b07e0d845e

Then I rebake, reload shape (in shape edit mode) and in seconds shows like this:

https://gyazo.com/3a4431fb9b8da7e34313dbdae9b5382a

But the rest of the world still sees me like a cloud, like the old times.

I tried "changing brows" that was the more functional trick around, and used to work, but

they see me like this after I finally load:

https://gyazo.com/82a528730318c9d76d5a2ac9c454c47d

The alphas are on its place, had both, one for the mesh head, and one for maitreya, changed it to whole body, but nothing changes.

Happens in Both, official LL viewer and Firestorm viewer.

What can I do?

I Also tried to go the main character/avatar wheni started, and looks completely grey, like the first gyazo.

What is this about?

I tried everything already.
cleared cache, re installed LL viewer, deleted all FS viewer.

Please help.

Thank you so much.

Heaven

Have you followed instructions here?  https://wiki.phoenixviewer.com/fs_bake_fail

 

  • Like 1

Share this post


Link to post
Share on other sites

looks to me the alpha doesn't load, could be usefull to get your specs
(help menu, copy and paste)

  • Like 1

Share this post


Link to post
Share on other sites
Posted (edited)
1 hour ago, Ethan Paslong said:

looks to me the alpha doesn't load, could be usefull to get your specs
(help menu, copy and paste)

Thanks Ethan, hope it helps...

CPU: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (3591.68 MHz)
Memory: 32710 MB
OS Version: Microsoft Windows 10 64-bit (Build 17763.379)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 960/PCIe/SSE2

Windows Graphics Driver Version: 25.21.14.1967
OpenGL Version: 4.6.0 NVIDIA 419.67

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.54.1 OpenSSL/1.0.2l zlib/1.2.8 nghttp2/1.25.0
J2C Decoder Version: KDU v7.10.6
Audio Driver Version: FMOD Studio 1.10.10
Dullahan: 1.1.1080 / CEF: 3.3325.1750.gaabe4c4 / Chromium: 65.0.3325.146
LibVLC Version: 2.2.8
Voice Server Version: Vivox 4.9.0002.30313

Settings mode: Hybrid
Viewer Skin: StarLight (Original Teal)
Window size: 1920x1017 px
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0.1 pt
UI Scaling: 1.125
Draw distance: 240 m
Bandwidth: 3000 kbit/s
LOD factor: 4
Render quality: High (5/7)
Advanced Lighting Model: No -Now yes-
Texture memory: 2048 MB (1)
VFS (cache) creation time (UTC): 2019-4-5T7:50:31 
Built with MSVC version 1800
Packets Lost: 0/3,235 (0.0%)
April 05 2019 03:19:13 SLT

Still looks like this

https://gyazo.com/ddf4505f3fcc9ea40a11d27549de779f

Test av: https://gyazo.com/5d52befa2a48c1409822065b929812c4

And my alt works fine, is the only account with this issue.

Edited by HeavenZacarri

Share this post


Link to post
Share on other sites
Posted (edited)
10 minutes ago, HeavenZacarri said:

Draw distance: 240 m
Bandwidth: 3000 kbit/s
LOD factor: 4
Render quality: High (5/7)
Advanced Lighting Model: No -Now yes-

i'd say start with this, your graphic card if fine for sl, but not top notch ( i use it too at home, at work, as now i use a gt640)

drawdistance : at most 128 ( still covers a whole sim when in the middle 240 will try to render up to 10 (!) sims
bandwith : at most 1000
lod could be lower too
render quality.. keep as is, could try mid/high
ALM off or on... but i'd say off now

Edited by Ethan Paslong
  • Like 1

Share this post


Link to post
Share on other sites
6 minutes ago, Ethan Paslong said:

i'd say start with this, your graphic card if fine for sl, but not top notch ( i use it too at home, at work, as now i use a gt640)

drawdistance : at most 128 ( still covers a whole sim when in the middle 240 will try to render up to 10 (!) sims
bandwith : at most 1000
lod could be lower too
render quality.. keep as is, could try mid/high
ALM off or on... but i'd say off now

Did that look at this:

When I go to edit mode:

https://gyazo.com/03e5a594b4a67dc33302c80f80a97f6e

But people keep seeing me like this:

https://gyazo.com/82a528730318c9d76d5a2ac9c454c47d

I opened a jira case. It's crazy that my main account works fine, and this has this issue from the blues.

Share this post


Link to post
Share on other sites

I suspect you have inventory corruption, specifically with your Current Outfit folder.
This can cause your avatar bakes to fail for yourself & observers.
Most likely cause is you have 2 Current Outfit folders in your inventory - you may not be able to see both folders though.

Contact Linden Lab support & ask them to check your inventory for corruption.
If you do have corruption, it can be easily fixed, so don't worry.
https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support

  • Thanks 1

Share this post


Link to post
Share on other sites
2 minutes ago, HeavenZacarri said:

When you go into edit mode, you see the local avatar bakes on your screen.
Because your server bake is failing you still see yourself correctly after exiting edit mode but observers see your broken bake.
The avatar shape is part of the bake, that's why observers see you wearing a funky shape.

Share this post


Link to post
Share on other sites
Posted (edited)

One way to easily see if you very likely have Current Outfit folder corruption is:
Activate the Advanced menu in the viewer with CTRL+ALT+D.
Advanced -> Show debug settings.
Set the debug setting DebugAvatarAppearanceMessage to TRUE
You will then see some floating text above your head like this.
 

Screenshot_2.thumb.png.9a96f063dfe5e774a5e8129e3ef8ac3e.png

Take a screenshot like mine above clearly showing all the floating text & post the image here.
After doing that, set the debug DebugAvatarAppearanceMessage back to FALSE again.

The info in the floating text shows, among other things, your local & requested & received COF (current outfit folder) versions.
In your case I'm expecting to see the different COF versions are way off.

Edited by Whirly Fizzle
  • Like 1

Share this post


Link to post
Share on other sites
3 minutes ago, Whirly Fizzle said:

When you go into edit mode, you see the local avatar bakes on your screen.
Because your server bake is failing you still see yourself correctly after exiting edit mode but observers see your broken bake.
The avatar shape is part of the bake, that's why observers see you wearing a funky shape.

and how do I correct that? I'm using FS viewer atm, and thank you Whirly, but would should I say LL about the corruption?

Just to check my inventory for corruption? In Technical Issues?

Share this post


Link to post
Share on other sites
3 minutes ago, HeavenZacarri said:

and how do I correct that? I'm using FS viewer atm, and thank you Whirly, but would should I say LL about the corruption?

Just to check my inventory for corruption? In Technical Issues?

Yes.  You can give support a link to this forum thread.
Tell support you suspect that (or that annoying Whirly Fizzle person suspects that :P) you have a corrupted Current Outfit folder on the affected account and ask them to check your inventory for corruption.
Support are familiar with this problem & will know what to do - it's a quick fix.

  • Like 2
  • Thanks 1

Share this post


Link to post
Share on other sites

I met with Heaven inworld - she has Inventory corruption.

Notes for support:

1) It looks very likely Heaven has 2 Current Outfit folders in her Inventory - though only one is visible in the viewer.
Her local & requested COF versions are 8590 & incrementing correctly when she changes avatar appearance.
However her received COF version is stuck on 85 & never increments.
Hence she has total bake fail.
Deleting the duplicated COF folder should fix it I think.

afa1b769f57109e20cfe7ecfbaaf04aa.thumb.png.1891269926f40f6e85d36a35334fa4ff.png

2) Heaven can receive any single assets another avatar shared with her.
However she cannot receive any folders shared with her.
This is another classic sign of inventory corruption.

Please can you check her inventory for corruption & run the repair scripts.
Thanks  :)

  • Like 2
  • Thanks 1

Share this post


Link to post
Share on other sites

Can anyone believe this wasn't solve yet? I received an answer 2 mins ago saying it's been reviewed by a specialist..

Unbelievable. But I really appreciate all the help guys<3

Share this post


Link to post
Share on other sites
6 hours ago, HeavenZacarri said:

Can anyone believe this wasn't solve yet?

yes, it's weekend for everybody, and only really urgent things are worked on.
 

Share this post


Link to post
Share on other sites

Hope you get it fixed soon.

@Whirly Fizzle Perhaps it's not as easy a fix if it takes this long? Or has the support been super bogged down lately? :o

 

Share this post


Link to post
Share on other sites
Posted (edited)

I have a very similar problem. I can see myself only as a boiling orange cloud but other people can see me. I cannot detach attachments, and when I change my outfit, the new attachments add but the old ones are not getting removed. Same problem on two different computers.

I have tried the DebugAvatarAppearanceMessage trick and this is what I get:

 

SL.png

Edited by Lyz Fall

Share this post


Link to post
Share on other sites

@Lyz Fall

The info about your COF versions in the image actually looks fine.
In the top menu bar of the viewer, go to Avatar -> Avatar Health -> Reset default female avatar.

Does that fix it?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...