Firestorm x64 stuck on Loading World

[Jillian Karas]

I have done a clean install of the latest Firestorm x64 but cannot log in.  the screen gets stuck on at ...Loading World and won't go any further.  I tried checking for the Intel graphics card issue but believe i am okay.  Can anyone help?  I can't get in to pay tier (or anything else)!  Below are my settings from About Firestorm:

Firestorm 6.0.2 (56680) Feb  9 2019 18:55:39 (64bit) (Firestorm-Releasex64) with Havok support
Release Notes

CPU: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz (2112 MHz)
Memory: 16228 MB
OS Version: Microsoft Windows 10 64-bit (Build 17134.523)
Graphics Card Vendor: Intel
Graphics Card: Intel(R) UHD Graphics 620

Windows Graphics Driver Version: 7.1.542.0
OpenGL Version: 4.2.0 - Build 24.20.100.6226

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.54.1 OpenSSL/1.0.2l zlib/1.2.8 nghttp2/1.25.0
J2C Decoder Version: KDU v7.10.6
Audio Driver Version: FMOD Studio 1.10.10
Dullahan: 1.1.1080 / CEF: 3.3325.1750.gaabe4c4 / Chromium: 65.0.3325.146
LibVLC Version: 2.2.8
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Grey)
Window size: 1366x705 px
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 128 m
Bandwidth: 500 kbit/s
LOD factor: 2
Render quality: High (5/7)
Advanced Lighting Model: No
Texture memory: 512 MB (1)
VFS (cache) creation time (UTC): 2019-3-25T15:40:18 
Built with MSVC version 1800
March 25 2019 08:12:02 SLT

[Whirly Fizzle]

Your system is affected by this Intel graphics driver bug: BUG-225655 - Viewer freezes while "Loading world..." - Intel HD 620 / Intel HD 630, Windows 10.

To fix the problem you have several choices:

• Roll back the Intel graphics driver to version 24.20.100.6025
• Or, switch to using the 32bit version of Firestorm until the bug is fixed - the bug only affects 64bit viewers.
• Or, you can use the Linden Lab EEP RC viewer which has a viewerside fix for this bug: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/6.2.0.525395

[Jillian Karas]

thanks so much for the help... i'll use 32 bit for now.  I just installed it and got it working!