voice speaking and receiving is not working

[Consuela Caldwell]

My voice is not working. I have the dot over my avatar and can  see when other people are talking but I can talk and can't hear anything. I've made sure voice is on and settings are correct. What should I do?

[Rolig Loon]

Voice can be a flaky service even on a good day.  There are many ways that it can go rogue.  Take a good look at the suggestions in Firestorm's wiki at https://wiki.phoenixviewer.com/fs_voice .