Where is the live chat button?

[jeanlouisiana1488303661]

I thing I have a bug .  I cannot launch my premium home.  Everything starts jumping and rolling.  I cannot even shut it down.  I need to turn it off at my pc tower. 

                                                                 jean louisiana(libra lady)

[Storm Clarence]

RUN!

[Charolotte Caxton]

http://community.secondlife.com/t5/Account/Where-is-the-Live-Chat-Button-and-Submit-Ticket-link/qaq-p/730359

[Peggy Paperdoll]

Live Chat isn't going to be able to help you much.  If your system is crashing to the point of having to turn the power off to your computer, you have computer problems not SL problems.

 

The first thing I would do is to check for a more recent driver for my video card and update it.  If that doesn't fix it then post your computer specs here and maybe someone will know of a solution.  The easiest way to get those specs is to launch SL (don't attempt to log in).  Under the "Help" menu, click "About Second Life".  On the pop up you'll see your basic computer specs..........copy them and paste back here.