I got a premium account today but I'm not impressed. I would like my money back. Who do I contact?

[Griffin Ceawlin]

I'm afraid you're on the hook for whatever plan you paid for. Might as well make the best of it. Just make sure to downgrade before your next billing date.

https://secondlife.com/my/account/membership.php?

[Griffin Ceawlin]

I'm afraid you're on the hook for whatever plan you paid for. Might as well make the best of it. Just make sure to downgrade before your next billing date.

https://secondlife.com/my/account/membership.php?

[Rolig Loon]

Just change your account status from Premium to Basic at https://secondlife.com/my/account/membership.php?lang=en-US.  You'll still be billed $9.95 for the current billing cycle, but that's it. Your Basic membership is free and it lets you do almost everything except own land.