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Can't reset password on alt because email is obsolete


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Question

I have a 11 year old alt and I forgot his password.  Lindens reset password process sends an email to reset but it is going to an email address that is no longer used and I can't get access to it. So, I can't change my password.  

What other options are there to reset a password?

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Submit a support case to LL, explaining the situation.  They ill respond by asking you to provide some documentation to prove that you are who you say you are, and are the legitimate owner of the account. Then you'll be able to log in to the dashboard for that account and update the e-mail address.

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