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An insight on retaining new users

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I dont think you can generalise about the SL experience.

I put my toe in the water as a complete ingoramus and expected nothing.

Being curious and a bit OCD helped me along.

After a few days it clicked and I found the world which matched my needs. Nothing fancy, just having fun.

A series of test or quests to get in would have stopped me completely. This place is for art and creativity and relaxation.

A small number of people here ( The Forum and in world) have made it such a delight to log in.

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I'm a fairly new user and found that SL has a learning curve. I'm not sure if I would dumb anything down. There are sims dedicated to the new user with helpful tutorials and people that are willing to lend a hand. If things were done in "stages" I don't think I would have realized what was possible here.

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3 minutes ago, Kiera Clutterbuck said:

They should bring back the mentors.

"some residents are more equal than other residents" ?

No thanks, what I heared is that it was a personal egotrip for some tutors and that the Lab had a particular bad hand in chosing those tutors... (maybe that is not entirely true but the black sheep will prevail in memory) they can at least control their own employees...

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12 minutes ago, Fionalein said:

"some residents are more equal than other residents" ?

No thanks, what I heared is that it was a personal egotrip for some tutors and that the Lab had a particular bad hand in chosing those tutors... (maybe that is not entirely true but the black sheep will prevail in memory) they can at least control their own employees...

Mentors were not LL employees. They were volunteers.

Quote

The Second Life Mentor group is made up of residents who have volunteered to devote part of their time to helping new Residents at Welcome Areas, Help Islands, InfoHubs, Sandboxes, and a variety of public places. Mentors answer questions, give advice, and provide guidance.

http://wiki.secondlife.com/wiki/Second_Life_Mentor

http://wiki.secondlife.com/wiki/Volunteer_Portal

 

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1 minute ago, Selene Gregoire said:

Mentors were not LL employees. They were volunteers.

and that is where the problems started...

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With a chance encounter out in the wild I had a mentor at the start of Second Life who showed me the ropes, and really not sure I would have stuck around without their help. But I see what ya'll are saying about a formalized approach, because when you give others authority they easily screw it all up.

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3 hours ago, Selene Gregoire said:

 

Batteries not included

Imagine if you had to assemble your own avatar. You could switch the arms and legs, put the head on you abdomen, and add extra parts to your heart’s content.

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36 minutes ago, Fionalein said:
38 minutes ago, Selene Gregoire said:

Mentors were not LL employees. They were volunteers.

and that is where the problems started...

LL should create a way for the most expert residents to mentor employees, with supervision. I dunno, maybe a Forum or something.

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19 minutes ago, Love Zhaoying said:

Imagine if you had to assemble your own avatar. You could switch the arms and legs, put the head on you abdomen, and add extra parts to your heart’s content.

 

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1 minute ago, Madelaine McMasters said:

"I wanna ride the pony" didn't soften you up a li'l?

Nope. I've known guys like that in RL. They never change. 

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1 hour ago, Love Zhaoying said:

Imagine if you had to assemble your own avatar. You could switch the arms and legs, put the head on you abdomen, and add extra parts to your heart’s content.

👀🤔:)❤️💜💙💚💛:x😢😱🙏:x:D🙃😎💥

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