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Faxon

Sl now requires that I upgrade my Viewer 2 to another version of Viewer2 and now I cannot log on

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Hello Identity and thank you. Initially everything was fine but all of a sudden I am forced to upgrade and cannot log on

 

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Yes, thank you, I would like to change my preferences but I cannot get into my account to do so. :(

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I downloaded another one but still cannot log on. I'm probably not understanding exactly how to change my preferences outside of logging into sl. Is there a way to change this without actually logging in with my avatar because it won't allow me to. I can log into my account via the sight but not my avatar.

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I can access Viewer one which is what I have been using but I prefer Viewer 2. I tried looking for those preferences in Viewer one but do not see that option.

 

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If you can`t login on the older version then it would seem that it is not a problem related to the update. You can change your preferences from the login screen, unless you have the viewer set to "basic mode", but don`t worry about that now until you can actually login.

 

What exactly is happening when you try to login on v2 and what error message are you getting?

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The message reads:

Login failed. DNS could not resolve the host issue. Please verify that you can connect to the www.secondlife.com website. If you can, but continue to receive this error, please go to the support section and report this problem.

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I see preferences and changed it to manual but the screen is still black and I cannot log on. :(

 

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There is a JIRA about this problem for Macs https://jira.secondlife.com/browse/VWR-25627

 

Here is a fix posted by Gio Solo that might help you:

 

I found a temporary solution for my Mac. Now I can use Second Life Viewer 2.6.3.

 

I found the solution here: http://neilrobinson.wordpress.com/2008/05/19/a-fix-for-dns-errors/

 

Basically I had to add the following additional DNS servers to my DNS settings in Network settings under System Preferences:

 

208.67.222.222

208.67.220.220

 

If that doesn`t work for you, you should be ok on veiwer 2.6.2 which you can get from http://wiki.secondlife.com/wiki/Supported_Viewers

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