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How do i retrieve items that was bought on marketplace and never sent to me on Second Life?


EtanaFahimaHalima
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You can check if the money was taken from your account in transaction history. Sometimes if delivery fails money are given back.

Have you tried to contact with merchant? Have a look in transaction history and copy the transaction number. Paste the transaction number in note card and send to merchant. If these were no transfer items you shouldn't have problem with redelivery.

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You can check if the money was taken from your account in transaction history. Sometimes if delivery fails money are given back.

Have you tried to contact with merchant? Have a look in transaction history and copy the transaction number. Paste the transaction number in note card and send to merchant. If these were no transfer items you shouldn't have problem with redelivery.

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It can take 24 hours or more for Marketplace delivery sometimes, so they may still show up.  Marketplace has had more than the normal number of delivery problems recently, however, so you should try contacting the merchants from whom you bought things and ask for redelivery.  You'll need to go first to the Transaction History in your account (accessible from the lefthand sidebar on your dashboad at secondlife.com).  Find the record of your purchase, then cut and paste it into a politely worded notecard and send it to the merchant.  Merchants are aware of the delivery problems and most will be willing to send your purchase again, espcially if it has copy perms.  Do be patient, though. Not all merchants are in world or reading messages every day.

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