i bought some items for over 800L$ and did not get them what do i do

[LoveAngeL Lyre]

Open your dashboard --> Shopping --> Marketplace --> My Marketplace --> My Account --> Order History --> Take a copy of your last purchases --> create a new notecard --> paste there --> send the notecard to the merchant explaining what was happened and asking politely for rederivery.

Alternatively --> Dashboard --> By the left Account --> Transaction History --> take a copy of your last transactions and repeat the same process.

[LoveAngeL Lyre]

Open your dashboard --> Shopping --> Marketplace --> My Marketplace --> My Account --> Order History --> Take a copy of your last purchases --> create a new notecard --> paste there --> send the notecard to the merchant explaining what was happened and asking politely for rederivery.

Alternatively --> Dashboard --> By the left Account --> Transaction History --> take a copy of your last transactions and repeat the same process.

[Rolig Loon]

It can take 24 hours or more for Marketplace delivery sometimes, so they may still show up.  Marketplace has had more than the normal number of delivery problems recently, however, so you should try contacting the merchants from whom you bought things and ask for redelivery.  You'll need to go first to the Transaction History in your account (accessible from the lefthand sidebar on your dashboad at secondlife.com).  Find the record of your purchase, then cut and paste it into a politely worded notecard and send it to the merchant.  Merchants are aware of the delivery problems and most will be willing to send your purchase again, espcially if it has copy perms.  Do be patient, though. Not all merchants are in world or reading messages every day.