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Princessluna2433

Liden dollar

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You probably used the "Best Rate" option.  Your money will be held in escrow until the exchange rate matches the rate you offered.  Depending on the rate, this could be a long time.  You can cancel the order in LindEx/Manage/My Orders.  Then place a new order using the Instant Buy option.

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Sie haben wahrscheinlich die Option "Bester Tarif" verwendet. Ihr Geld wird auf dem Treuhandkonto aufbewahrt, bis der Wechselkurs dem von Ihnen angebotenen Kurs entspricht. Je nach Tarif kann dies eine lange Zeit sein. Sie können die Bestellung in LindEx / Verwalten / Meine Bestellungen stornieren. Legen Sie dann eine neue Bestellung mit der Sofortkauf-Option auf.

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3 minutes ago, ctjacobs said:

Did you buy them at the official lindex? If yes then fill out this form https://lindenlab.freshdesk.com/support/tickets/new

thats a bit premature, it's very simple to check if the mistake isn't made at the buyers side. This type is mostly thinking to do a instant buy, but doing a limit buy instead with a wrong exchange rate.

If there are no open ór refused orders, check the balance at the account page, and if it's not there yet, than it's time to create a support ticket.

Edited by Ethan Paslong
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