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Are you able to open the viewer without freezing? If so, try clicking on "Me" in your menu, then click the "Preferences" tab. If you lower your graphic settings that may resolve this issue.

What is the PC though? If you post some specs or/and what type of machine you are using that would help us all figure out what the problem might be.

Although most computers can access Second Life (Lindens are very big on keeping things backwards-compatible), some computers out there will just not be capable of running it :smileysad:

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i can log on without freezing

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name KERRY-PC
System Manufacturer LENOVO
System Model IdeaCentre K300
System Type x64-based PC
Processor Pentium® Dual-Core  CPU      E5800  @ 3.20GHz, 3203 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date LENOVO 58KT36AUS, 10/14/2009
SMBIOS Version 2.5
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.97 GB
Available Physical Memory 2.59 GB
Total Virtual Memory 7.93 GB
Available Virtual Memory 6.09 GB
Page File Space 3.97 GB
Page File C:\pagefile.sys

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The one thing I am missing from the information is what graphics card do you have? Try this, assuming you are using viewer 2.0.

Start up the viewer, don't login, make sure you change the basic to advanced next to the login name, then goto "Me", preferences, graphics and set it to the lowest setting. Then try to login.

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