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I am still not age verified even though I have a card on my account.


IsobelSheppard
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If the only option you have is General, then that would indicate that the system believes you are under 18 years of age. If you were over 18 when you signed up, then you would have General & Moderate as default setting with the ability to add Adult once you are either age or account verified.

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I believe is right who suggested you to check yourpreferences once inworld. Anyway I believe you can fix that like I did. I struggled for 3 weeks, sent several messages to the Lindens without any respons, also called the support via phone from Italy and still nothing. 

I tried Age Verification again a couple of days ago ad finally it went through. Here my suggestion. Just go to the Age Verification page even if you are not in the USA like me and be careful to:

 

  1. if your surname is a compound surname like mine, for example De Niro, just write the surname as one word only, in my case I wrote exactly as DeNiro leaving no space in between the two words.
  2. I always tried using my identity card but always failed so I tried the italian version of Personal Identification Number, which in Italy is "codice fiscale" {fiscal code} and contains consonants of name and surname and birthday data numbers in it. Basically I believe every Country has a correspondance with one of the method  included in the Age Verification form.

Now, my surname is clearly wrongly reported, the space between the two words is important in fact. I kept  the capital letters to try to avoid any complain but who can really complain  me when is their fault only? The ridiculous part of this is that to fix that form should be enough to add a correct variable in the code behind it! I hope they are going to  notice that at the Lab!!!

I successfully age verified myself and gained my freedom finally. I still found no way to add any credit card yet because the relative submission button in Payment Info section seems missing totally. But that's, of course, all another story.

 

Good Luck... and  have a happy Second Life!

 

 

ENKOODABOOAOO

"The one who lives alone"

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