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I am unable to access my account, log in to learn more: Diagnose connection problems or Second Life Bird. My internet connection is normal, how do you solve this, please!? Thank you!

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1 minute ago, Cathaha said:

 

I am unable to access my account, log in to learn more: Diagnose connection problems or Second Life Bird. My internet connection is normal, how do you solve this, please!? Thank you!

Do you get an error message?  You could start by posting that here

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2 minutes ago, Cindy Evanier said:

Do you get an error message?  You could start by posting that here

Yes.

We're detecting a connection problem. Posw have a problem with your connection to the internt or Second Life Grid;
check your connection and try in few minutes, click help to access the Second Life support portal, or try to return home click here on telestransport.

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7 minutes ago, Cindy Evanier said:

Have you tried to reboot your modem/router ?   Are you using wireless internet?

yes, yes Reply multiple times and always the same message.

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