I have some Problems with the Paymant!

[Demony92]

Hello everyone,

i have a view problems with my Accound:

1. I don´t will pay with a Visa or Mastercard
2. I will play with my PayPal Accound
3. I can´t change from kredit card to PayPal
4. If i upgrade my Accound with PayPal it wount go on

Can someone support help me please?

 

 

[Identity Euler]

Hi,

You can find more information here.

" Perhaps the most common issue we see with PayPal is that the initial agreement can't be set up due to an unverified PayPal account. In order for you to use PayPal with Linden Lab, your PayPal account must be verified with a bank account. 
Check your funding sources! You may use a secondary funding source if you want, and we encourage you to do so. If you choose not to use a secondary funding source, make sure to keep your PayPal balance updated in order to avoid complications.
 Be aware of your monthly limits. By default, your monthly spending limit with PayPal is set to USD $250.00. You can easily raise or lower that limit; for more information see My Paypal is ok, but it's still failing. Could it be your Monthly Maximum limit?"

If you have a non-technical issue with your account related to billing concerns, you can call the Linden Lab Billing team at the following toll-free numbers:
US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646

Long distance (not free): 703-286-6277

I hope you will solve this issue. Good luck.

Id

[Demony92]

Hello Euler,

 

the PayPal accound verified and the limit also. My bank accound is fulled of more then the costs. But the accound woun´t be changed to premium, only one command comes out: You have to whait max 10minutes.

 

But the payment run since 2days.

 

Is no support here in Forum?

[Identity Euler]

You can submit a ticket. Ticket or a call is the way to contact the support. At Forum you can get advices from other Residents.