i can't find where get help having real problems on my accout not newbie know most in forms someone said may be geting hacked dont want loose my account please help me lot my inventory item will not open

[SkyMoonNWolf]

 less there new item in middle of making club need finish opens July 5th and i got family reunion most of my inventory is not leting me wear put out or nothing need help so bad friend went on my account from her house and was able to to get to use m items but i cant 

[Lindal Kidd]

Calm down.  If your friend was able to log in to your account from a different location, and found your inventory items OK, then they aren't really gone.  You have not been hacked.  Follow Rolig's and Chic's advice to fix your corrupted local inventory.

However, you should ALSO change your password now that your friend knows it.  And don't EVER give it out again, not to anyone, or you WILL get hacked.

[Fionalein]

Stupid question: can it just be a connection problem?

[Cindy Evanier]

Try logging into a different quiet region and waiting for your inventory to fully load.  Reboot your modem.  Use a wired connection.  DON'T let other people log into your account.

[SkyMoonNWolf]

i have loged in diffent places even to laptop to library so had diffent net

[Rolig Loon]

And clear your inventory cache manually >>> https://wiki.phoenixviewer.com/fs_cache_clear

[Chic Aeon]

If clearing your cache doesn't work, it could be another issue.  This might help.

 

http://wiki.phoenixviewer.com/fs_missing_inventory

[SkyMoonNWolf]

ive calmed down lot and tried everything said nothing fixed it

 

[Lindal Kidd]

20 hours ago, SkyMoonNWolf said:

ive calmed down lot and tried everything said nothing fixed it

 

If you have tried clearing your inventory cache at least twice, and the missing items haven't returned, you have a further option.  If you have a Premium account, LL Support can sometimes fix inventory problems.  If you aren't a Premium member, and your missing items are worth a lot, it could be worthwhile to take a one month Premium membership in order to access this level of support.

However, from what I see in your picture, most or all of the missing items are freebies.  So maybe all you need to do is to go get new copies.

I would also change your password, if you have not already done so.  There's at least a small possibility that someone who was able to access your account took the missing items.

[Alwin Alcott]

On 17-6-2018 at 3:33 AM, SkyMoonNWolf said:

i have loged in diffent places even to laptop to library so had diffent net

different places means in sl don't have to grab your car/bus and travel through town