Annjelic Posted May 22, 2018 Share Posted May 22, 2018 Is there a recent UK phone number for Billing Support? Link to comment Share on other sites More sharing options...
0 Lindal Kidd Posted May 22, 2018 Share Posted May 22, 2018 Here is the one I have: 0800-086-9081. No idea if it is current or not. 1 Link to comment Share on other sites More sharing options...
0 LittleMe Jewell Posted May 23, 2018 Share Posted May 23, 2018 Hmm - The Billing Support web page no longer shows all the other numbers that used to be listed https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support Billing support phone numbers Toll-Free (US/Canada): 800.294.1067 Long-Distance: 703.286.6277 Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday. 1 Link to comment Share on other sites More sharing options...
0 Lindal Kidd Posted May 23, 2018 Share Posted May 23, 2018 1 hour ago, LittleMe Jewell said: Hmm - The Billing Support web page no longer shows all the other numbers that used to be listed https://lindenlab.freshdesk.com/support/solutions/articles/31000131008-billing-support Billing support phone numbers Toll-Free (US/Canada): 800.294.1067 Long-Distance: 703.286.6277 Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday. Well, that doesn't sound good. Maybe Dakota or Tommy or another Linden could check in here and tell us what's up with Billing phone support? Link to comment Share on other sites More sharing options...
0 Robert Daguerre Posted June 12, 2018 Share Posted June 12, 2018 Has anyone found a number for the UK by any chance? I've a billing issue that needs urgent attention, I opened a ticket 8 days ago but still it hasn't been addressed, and I'm at a bit of a loss as to what to do next. So does anyone have a number? How long does it usually take for them answer support tickets? Link to comment Share on other sites More sharing options...
0 Alwin Alcott Posted June 12, 2018 Share Posted June 12, 2018 22 minutes ago, Robert Daguerre said: Has anyone found a number for the UK by any chance? I've a billing issue that needs urgent attention, I opened a ticket 8 days ago but still it hasn't been addressed, and I'm at a bit of a loss as to what to do next. So does anyone have a number? How long does it usually take for them answer support tickets? if you had clicked the link in the post above you, you had seen the contact info given in that post is accurate and correct. Only US/Can and international. The number as mentioned by Lindal is also a go to try.. On 22-5-2018 at 10:57 PM, Lindal Kidd said: Here is the one I have: 0800-086-9081. No idea if it is current or not. Link to comment Share on other sites More sharing options...
0 Lindal Kidd Posted June 12, 2018 Share Posted June 12, 2018 I called Billing today, and they confirmed that all support is now US-based. You folks in the rest of the world will have to call us here in the Colonies. To avoid big overseas charges, you might want to try using Skype. Link to comment Share on other sites More sharing options...
0 Robert Daguerre Posted June 12, 2018 Share Posted June 12, 2018 Thanks, Lindal. How long does it usually take them to respond to tickets? 8 days and counting so far and surprised it has taken so long. If I don't get a response by tomorrow I will have to try calling the US number. Link to comment Share on other sites More sharing options...
0 Robert Daguerre Posted June 12, 2018 Share Posted June 12, 2018 6 hours ago, Alwin Alcott said: if you had clicked the link in the post above you, you had seen the contact info given in that post is accurate and correct. Only US/Can and international. The number as mentioned by Lindal is also a go to try.. Yes I had seen those numbers but was enquiring about the possibility of there being a UK number not listed on that particular page. I tried the number Lindal gave but unfortunately it is no longer in use. Link to comment Share on other sites More sharing options...
0 Robert Daguerre Posted June 12, 2018 Share Posted June 12, 2018 Just checked and they replied an hour ago! Hopefully they will be able to resolve the issue for me now. 1 Link to comment Share on other sites More sharing options...
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Annjelic
Is there a recent UK phone number for Billing Support?
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